I noticed an increase in my husbands' cell phone bill,searched and found a charge from Lexacom Network, billed monthly at $ 14.99.
My husband has dementia. He can dial a call on his phone and answer a call , but knows nothing about changing ringtones or data downloads.
I am outraged that T-mobile does not better protect their customer;but what is more, users have to be consistently on guard against these cyberspace predators.