- Report: #784453
Complaint Review: Lindsey General Insurance Agency - Internet
Reported By:
Holt -
Spring, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Lindsey General Insurance Agency
30097 Internet, United States of America
Phone:
8886727638
Web:
www.usautoinsurancenow.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Lindsey General Insurance Agency Bootleg, Hoarding, Incompetent Business Style, Internet
This incompetent insurance company has been nothing but a pure waste of time and energy.
After being hit by their client, this is the type of business I have received:
1. Adjuster to see vehicle nearly 2 weeks after wreck.
2. Claim not approved for reimbursement until 3.5 weeks after accident.
3. Reimbursement received by mail almost exactly a month from the accident date.
4. Estimate for claim quoting replacement parts which are not quality parts (The collision center I am using for repairs is not trying to install new parts...this is not the issue. The price on the quote is for parts which are not even usable refurbished parts to adequately repair my vehicle - thus the estimate is low on reimbursement)
5. No proactive communication from Lindsey General regarding all the delays.
6. Only form of communication is to leave multiple voicemails and await phone calls back.
7. Reimbursement only style of rental coverage!!!! Who has money up front to pay for a rental vehicle and wait who knows how long for reimbursement????
8. Spoke to management regarding grievances and management was more unfruitful than regular employees. Not even an apology for delays was offered, not to mention the threat to hang up on me because he did not like my list of grievances!
9. The collision center is even complaining about having to work with this company.
10. My vehicle is still not fixed!!!!
After being hit by their client, this is the type of business I have received:
1. Adjuster to see vehicle nearly 2 weeks after wreck.
2. Claim not approved for reimbursement until 3.5 weeks after accident.
3. Reimbursement received by mail almost exactly a month from the accident date.
4. Estimate for claim quoting replacement parts which are not quality parts (The collision center I am using for repairs is not trying to install new parts...this is not the issue. The price on the quote is for parts which are not even usable refurbished parts to adequately repair my vehicle - thus the estimate is low on reimbursement)
5. No proactive communication from Lindsey General regarding all the delays.
6. Only form of communication is to leave multiple voicemails and await phone calls back.
7. Reimbursement only style of rental coverage!!!! Who has money up front to pay for a rental vehicle and wait who knows how long for reimbursement????
8. Spoke to management regarding grievances and management was more unfruitful than regular employees. Not even an apology for delays was offered, not to mention the threat to hang up on me because he did not like my list of grievances!
9. The collision center is even complaining about having to work with this company.
10. My vehicle is still not fixed!!!!
