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  • Report:  #512696

Complaint Review: Linesave UK Ltd - Shrewsbury Nationwide

Reported By:
John - Essex, Nationwide, United Kingdom
Submitted:
Updated:

Linesave UK Ltd
1st Floor, 14 The Square, Shrewsbury, SY1 1LH Nationwide, United States of America
Phone:
0174324436
Web:
www.linesave.co.uk
Categories:
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After selecting Linesave UK Ltd to produce my website I was filled with confidence after their guarantees of first page results, matching their competitors prices, even promising to refund the price of my new website should they fail to deliver on their promises.

Following the placement of my order and the completion of all the paperwork I was contacted by my website designer. My good feelings about Linesave continued during this process as the designer was actually very helpful and produced me an excellent website visual based on the requirements that I had provided the day after my initial conversation with him.

After a few changes that I requested were made, I was informed that my website was ready to be constructed by Linesaves design integration team, and I would be able to see a real working version very soon.

This was where Linesave began to shock me. When they provided me with my new website quote, they estimated that my website would be completed and ready to go live within 4 weeks.

My website was completed, and my invoice for the remaining 50% of my balance was sent to me within 16 days, nearly two weeks less then they had stated!

My business was nowhere near ready to go live on the internet and begin trading. I hadnt even taken all of my product pictures to go on the website. I called Linesave immediately to find out what was going on, and they said that their work was complete and they were ready to put me onto a live server.

Thankfully they were willing to wait the remaining two weeks that I needed before putting me live, and even waited until that point to request my final payment again. My dealings with Linesave have been very amicable since their surprising early completion date.

Their website has done everything they promised, with my search results starting to climb Google as they said they would. There is no doubt that their website system is excellent, but their willingness to supply your website earlier than estimated caused me real panic.


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