- Report: #114673
Complaint Review: Liz French - Viking Collections - Phoenix Arizona
-
Author Not Confirmed
Why?
Liz French - Viking Collections
2075 West Pinnacle Peak Rd. #110 Phoenix, Arizona, U.S.A.
Phone:
877-360-5016
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Liz French-Viking Collections Harrassment! She calls and harrasses my children, calls me and my boss at work, makes comments about other accounts not having to do with this debt. Phoenix Arizona
I must admit that I DO owe money to my Bank One Credit card. I was in a relationship for 11 years and used this card quite often. Bank One has since charged mu account off and was bought by Viking Collection.
The woman that continually harrasses me is Liz French. This woman will call my house several times a day. My teen daughter who is usually glued to the phone usually answers the phone. My daughter and I sound exactly the same on the phone, so when my daughter tells her that she is not ME, she is called a liar and further harrassed.
When I do get the calls I have tried to explain to Liz that I have no money now that my relationship had ended and since the credit cards are in my name there is nothing that I can do.
She now calls me at work several times a day, pretending to be a "friend" of mine and asking the receptionist all sorts of personal questions about me. I have told Liz over and over that her calls are putting me at risk of loosing my job and that she is not to call me at work. I do not hide from her calls at home, explaining my situation over and over to her. She has now started to call my job asking for my boss. I have asked her for her supervisor or a fax number so that I may inform them in writting that I am not allowed to receive collection calls at work... she never gives me this information and continues to harrass me.
If I hang up on her she will call right back. She has since called my ex-boy friends Mother... and 80 year old disabled woman, and harrasses my mother (who bother live in another city) who works at night. I was under the impression from what I have read that calls to other family members or friends were only if they could not find or contact me.
I also read that they are suppose to send you written notice after contacting you the first time. I have never received anything written from them. I don't understand why they think that harrassing someone is going to make them pay. I have a Bank One loan on my auto and Liz tells me that I better hope that Bank One doesn't put two and two together and realize that they have a lean on my vehicle because it will be bad new for me. I could go into more detail about the things that she says but I think that anyone familiar with Viking Collections would know exactly what I am dealing with.
Betty jo
Houston, Texas
U.S.A.
The woman that continually harrasses me is Liz French. This woman will call my house several times a day. My teen daughter who is usually glued to the phone usually answers the phone. My daughter and I sound exactly the same on the phone, so when my daughter tells her that she is not ME, she is called a liar and further harrassed.
When I do get the calls I have tried to explain to Liz that I have no money now that my relationship had ended and since the credit cards are in my name there is nothing that I can do.
She now calls me at work several times a day, pretending to be a "friend" of mine and asking the receptionist all sorts of personal questions about me. I have told Liz over and over that her calls are putting me at risk of loosing my job and that she is not to call me at work. I do not hide from her calls at home, explaining my situation over and over to her. She has now started to call my job asking for my boss. I have asked her for her supervisor or a fax number so that I may inform them in writting that I am not allowed to receive collection calls at work... she never gives me this information and continues to harrass me.
If I hang up on her she will call right back. She has since called my ex-boy friends Mother... and 80 year old disabled woman, and harrasses my mother (who bother live in another city) who works at night. I was under the impression from what I have read that calls to other family members or friends were only if they could not find or contact me.
I also read that they are suppose to send you written notice after contacting you the first time. I have never received anything written from them. I don't understand why they think that harrassing someone is going to make them pay. I have a Bank One loan on my auto and Liz tells me that I better hope that Bank One doesn't put two and two together and realize that they have a lean on my vehicle because it will be bad new for me. I could go into more detail about the things that she says but I think that anyone familiar with Viking Collections would know exactly what I am dealing with.
Betty jo
Houston, Texas
U.S.A.
3 Updates & Rebuttals
Tammy
Nashville,Tennessee,
U.S.A.
Want to stop the Harassment?
#2Consumer Suggestion
Fri, April 29, 2005
Viking Collections has every right under the Fair Debt Collection Practices Act to call you at home or work, however, under this act THEY DO NOT have the right to harass you! Harassment is not clearly defined by how many phone calls per day. Its considered harassment upon the individual's perspective. So, now you want the calls to stop at work or maybe even at home...send a certified return receipt letter to Viking Collections stating they are not ALLOWED to contact you anymore at the following phone number(s). And list all phone numbers including your home number, if you don't want calls at home anymore either. Let them know they can only contact you through the US Postal Service, in other words the mail! If after you get the SIGNED green card back from the post office and they still contact you by phone at work and/or other numbers you specify they can not contact you will a complaint with your state's Ccnsumer Affairs Division and/or state's Collection Regulatory Board, as well as the Federal Trade Commission at 877-FTC-HELP. To find your state's Consumer Affairs office ask the FTC, they can assist in many ways. Also, Viking Collections DOES NOT have the right to discuss your PRIVATE financial information with anyone other than you! Unless you have given them EXPRESS permission to do. I hope this information helps!
S.n.
Bucyrus,Kansas,
U.S.A.
Could Sarah Work For Viking?
#3Consumer Suggestion
Fri, April 29, 2005
The original poster specifically stated that she had received phone calls from this person, more than once at work. She has nothing in writing from this company. I suggest she send a letter, certified mail, return receipt requested, demanding verification of the debt and advising "Liz" to stop calling. Period. She should also feel free to cc everything to the AG office where she resides and where the corporate office for Viking is located. She might also get a recorder and advise her teenage daughter if they call and she answers to tell them she is taping the call. Good luck.
Sarah
Scottsdale,Arizona,
U.S.A.
Liz French Doing her job
#4UPDATE EX-employee responds
Fri, April 29, 2005
The collector and any other collector for that matter...will only call other contacts if you are hiding from your bill. Screening calls etc..making false promises...you more then likely were hiding from you debt and she was doing her job trying to collect it.
