- Report: #1296795
Complaint Review: LogMeIn - Internet
-
Author Not Confirmed
Why?
LogMeIn
Internet, USA
Phone:
1-866-478-1805
Web:
www.LogMeIn.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
LogMeIn LogMeIn ProLogMeIn CentralLogMeIn ResuceLogMeIn HamachiLogMeIn Backupjoin.meRemotelyAnywhereXivelyCubbyBoldChatAppGuruMeldiumLastPass Replaced my subscription with another and claimed I'm in contract on the new subscription despite never getting my permission to change Internet
I originally signed up for two independant products: 50 "pro" computers and one subscription to Central, their management portal. Out of the blue they changed their business model. Now you can only bundle 100 "pro" computers with their Central portal. They changed my subscription into this new bundle that I never wanted despite my never giving them permission to do it. Now they're saying that the new bundle subscription has auto-renewed and they're not letting me out of my contract. Their terms of service say specifically that my existing subscription would auto-renew but they simply replaced my subscription with something that costs considerably more when my contract came to term.
