- Report: #762171
Complaint Review: lotos technology - sunnyvale California
Reported By:
Matt -
Newport, Michigan, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
lotos technology
650 Vaqueros Ave, Suite D, Sunnyvale, CA, 94087 sunnyvale, 94087 California, United States of America
Phone:
408-865-1544
Web:
www.uwelding.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
lotos technology carshen Lied about return policy Cost me 541.00 sunnyvale, California
I have a small home based welding business, I Orderd a welder on ebay from lotos technology
I waited 7 business days and recieved a cutting machine instead of a welder I called and talked to the lady at lotos and asked her to send me the correct machineand not to send it signiture required because my day job does not allow me to be here she wouuld not do that nor get my correct machine out until fedex picked up the cutting machine and she had the tracking number in the mean time I had to buy another welder so I could keep up with my business their ebay ad stated items must be returned withen 7 days for a refund so I called and asked for a refund they said I could have a refund If when the welder arrived I would send it back and they would issue a refund upon recieving it, instead they tried to send it back again and sent me a nasty email and told me to accept it I filed a claim with ebay so they called back the welder but still wont issue a refund and ebay refused to help
so now I have nothing No $541.00 and no Welder I have called many times and only got the runaround
I waited 7 business days and recieved a cutting machine instead of a welder I called and talked to the lady at lotos and asked her to send me the correct machineand not to send it signiture required because my day job does not allow me to be here she wouuld not do that nor get my correct machine out until fedex picked up the cutting machine and she had the tracking number in the mean time I had to buy another welder so I could keep up with my business their ebay ad stated items must be returned withen 7 days for a refund so I called and asked for a refund they said I could have a refund If when the welder arrived I would send it back and they would issue a refund upon recieving it, instead they tried to send it back again and sent me a nasty email and told me to accept it I filed a claim with ebay so they called back the welder but still wont issue a refund and ebay refused to help
so now I have nothing No $541.00 and no Welder I have called many times and only got the runaround
1 Updates & Rebuttals
Mad Matt
Newport,Michigan,
United States of America
RESOLVED
#2Author of original report
Mon, August 08, 2011
New / correct welding machine sent out Good enough for me
