- Report: #285243
Complaint Review: Lowes Foods Inc. - Winston-Salem North Carolina
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Lowes Foods Inc.
PO 24908 Winston-Salem, 27114-4908 North Carolina, U.S.A.
Phone:
888-537-8646
Web:
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Lowes Foods Inc. - Alex Lee Inc. disregards assault complaints and threatens criminal trespass in their grocery stores Winston-Salem North Carolina
During the past sixty days, there have been several incidents of willful and wanton injuries sustained while shopping at the Lowes Foods grocery stores. These malicious attacks have resulted in Intentional Infliction of Emotional Distress while on the premises of Lowes Foods.
It is to my attention that two men from Lowes Foods visited my residence attempting to ascertain my immediate location; these men were demanding to know where I was during daytime hours and offered no explanation to the nature of their visit. It is very unprofessional for a company with over 100 stores to send two men to a private residence intimidating the occupant without first making suitable arrangements regarding a convenient time to meet with the intended party.
A letter was left at my residence by these men. H. Morris Mc Knight, Director of Loss Prevention stated in this draft I am writing you today to demand that you no longer enter any Lowes Foods properties in the future. If you fail to adhere to this demand, you will be subject to criminal action for trespassing. This contradicts their own policy of focusing their commitment to serve the customer. The Lowes Foods website clearly states: Today's team of employees at Lowes Foods takes great pride in creating services that make life easier for our customers and distinguish us from our competitors.
This is the corporate answer to three written complaints submitted to Lowes Foods Inc. and their parent company Alex Lee Inc. After the third reported incident, there was still no resolution to my complaints; an official complaint was immediately submitted to the police department in the appropriate jurisdiction regarding the latest intentional assault occurring on the premises of Lowes Foods.
Corporate employees are acting with prejudice by demanding a certain customer never enter any of the 100 retail stores operated by Lowes Foods Inc; this seems to be an admission of their own liability as a result of Lowes Foods failing to acknowledge my written complaints. Lowes Foods is only acting to prevent a future loss from legitimate actions filed against their insurance policy for the injuries sustained while on one of the properties operated by Lowes Foods Inc.
Due to the fact this grocery store is indeed open-to-the-public, thus indicating an implied consent to enter. Furthermore, there are no signs in plain view indicating Trespassers will be Prosecuted it is unlikely that Lowes Foods may hold a customer culpable for -trespass of property- while conducting business in any of their stores.
Disgruntled Customer
Western, North Carolina
U.S.A.
It is to my attention that two men from Lowes Foods visited my residence attempting to ascertain my immediate location; these men were demanding to know where I was during daytime hours and offered no explanation to the nature of their visit. It is very unprofessional for a company with over 100 stores to send two men to a private residence intimidating the occupant without first making suitable arrangements regarding a convenient time to meet with the intended party.
A letter was left at my residence by these men. H. Morris Mc Knight, Director of Loss Prevention stated in this draft I am writing you today to demand that you no longer enter any Lowes Foods properties in the future. If you fail to adhere to this demand, you will be subject to criminal action for trespassing. This contradicts their own policy of focusing their commitment to serve the customer. The Lowes Foods website clearly states: Today's team of employees at Lowes Foods takes great pride in creating services that make life easier for our customers and distinguish us from our competitors.
This is the corporate answer to three written complaints submitted to Lowes Foods Inc. and their parent company Alex Lee Inc. After the third reported incident, there was still no resolution to my complaints; an official complaint was immediately submitted to the police department in the appropriate jurisdiction regarding the latest intentional assault occurring on the premises of Lowes Foods.
Corporate employees are acting with prejudice by demanding a certain customer never enter any of the 100 retail stores operated by Lowes Foods Inc; this seems to be an admission of their own liability as a result of Lowes Foods failing to acknowledge my written complaints. Lowes Foods is only acting to prevent a future loss from legitimate actions filed against their insurance policy for the injuries sustained while on one of the properties operated by Lowes Foods Inc.
Due to the fact this grocery store is indeed open-to-the-public, thus indicating an implied consent to enter. Furthermore, there are no signs in plain view indicating Trespassers will be Prosecuted it is unlikely that Lowes Foods may hold a customer culpable for -trespass of property- while conducting business in any of their stores.
Disgruntled Customer
Western, North Carolina
U.S.A.
5 Updates & Rebuttals
Susan
This City,Illinois,
U.S.A.
Hey Phillip
#2Consumer Comment
Sat, November 17, 2007
You said "During the past sixty days, there have been several incidents of willful and wanton injuries sustained while shopping at the Lowes Foods grocery stores. These malicious attacks have resulted in Intentional Infliction of Emotional Distress while on the premises of Lowes Foods. " What is your definition of willful and wanton and after the first time why do you go back several times in 60 days? My guess is you are a nut case looking for a lawsuit and wish you thought of all the other stupid lawsuits before other nuts. I have an idea for you. Sue overweight people who sue restaurants, claiming they are overweight because the restaurant sold them food.
Robert
Irvine,California,
U.S.A.
You must be a laywer
#3Consumer Suggestion
Sat, November 17, 2007
If you were assulted on 3 different occasions as you put it that caused "willful and wanton injuries" and "Intentional Infliction of Emotional Distress"(by the way these are very good laywer terms). Why would you even want to go back, unless you wanted to try and build up your case for more damages. These "Corporate employees are acting with prejudice(good lawyer term) by demanding a certain customer never enter any of the 100 retail stores", are within their rights. They are only a store protecting themselves from further action. As the previous post stated this is very common in the business world. Yes as you quoted on their web site they want to provide great customer service. However, if that customer is filing all of these complaints they have the right to no longer want you as a customer. So you are also incorrect about this "implied consent to enter"(again another good lawyer term). They are a private business and are totally in their rights to refuse to allow you to enter. There does not seem to be any rip-off here.
Adolph
Elkhart 46517,Indiana,
U.S.A.
Riddle me this Batman...errrrr...Phillip
#4Consumer Comment
Sat, November 17, 2007
You're complaining of three assaults allegedly occurring at a Lowes food market. You're also upset that their representatives saw fit to visit your place of residence to serve notice you're not welcome at ANY of their stores. You were sufficiently incensed to complain to Lowes corporate offices. Your final paragraph indicates your belief it is not within the authority of Lowes to ban you (or anyone else) from their store(s). . Why in God's name is this now an issue? Were the average person be subjected to the treatment and attitude to which you allude to Lowes, they'd NEVER even want to go back. . Somehow, I have the suspicion there's a major piece of this puzzle which you're failing to elucidate.
Robert
Buffalo,New York,
U.S.A.
They are being prudent.
#5Consumer Comment
Sat, November 17, 2007
If you are in litigation or are anticipating litigation for an alleged assault apon you by a Lowe's employee, they are being prudent and within their rights to notify you that you are not welcome on any of their properties or places of business. They have given you written notice that you are not welcome and they can in fact file criminal tresspass charges against you if you venture onto their property or place of business. I'm not saying you weren't assaulted, I'm just stating the obvious. They clearly do not want any contact with you other than through attorneys and the courts. They are being wise to avoid any other contact with you that might result in further litigation. I'm sure that if someone were claiming you assaulted him/her (hypothetical situation) with possible litigation, you would not want that same person coming to your property or place of business and thus risking another confrontation and additional litigation. This is a normal practice for anyone, not just businesses, when confronted with possible litigation for an alleged assault.
Peter
Pony,Alabama,
U.S.A.
Assault?
#6Consumer Comment
Sat, November 17, 2007
These men tracked you down because you are a thief who stole from their store. They merely informed you not to ever enter another of their stores again. How is this assault? Keep in mind they would not have had any reason to "enter your private residence" if you had not done something (i.e., shoplift) that warranted a personal visit from the loss prevention team.
