- Report: #87431
Complaint Review: LTK Research Products LLC - Phoenix Arizona
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Author Not Confirmed
Why?
LTK Research Products LLC
3120 W. Carefree Hwy, Ste 1-222 Phoenix, 85086 Arizona, U.S.A.
Phone:
866-585-7763
Web:
N/A
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LTK Research Products LLC ripoff. its been over a month. phone service doesnt accept messages Phoenix Arizona
I ordered 15 grams of Dextromethorphan Hydrobromide approximently 1 month ago. I've sent them emails, at one point they said they would upgrade my shipping to 2 day. But still, they never sent it out. I never got a tracking ID to follow the order. And then 2 weeks later, on a follow up email, they said they are experiencing high volume of emails.
I call the phone number, but it is perpectually filled with messages. And recently I sent the email to them telling everything, when i ordered it, the receipt of the money order, them saying they'd upgrade to 2 day shipping.
Currently i am waiting on that response. They even have the balls to charge 15 dollars for shipping, which should go out in 1-5 days. But, nothing new is occuring, they keep trying to push it aside, like im sure they are doing to many other people. But things like this shouldn't happen.
Where is my order LTK?
Stolson J
Boca Raton, Florida
U.S.A.
I call the phone number, but it is perpectually filled with messages. And recently I sent the email to them telling everything, when i ordered it, the receipt of the money order, them saying they'd upgrade to 2 day shipping.
Currently i am waiting on that response. They even have the balls to charge 15 dollars for shipping, which should go out in 1-5 days. But, nothing new is occuring, they keep trying to push it aside, like im sure they are doing to many other people. But things like this shouldn't happen.
Where is my order LTK?
Stolson J
Boca Raton, Florida
U.S.A.
2 Updates & Rebuttals
Keith
Tallahassee,Florida,
U.S.A.
Same Problem, With Same Item
#2Consumer Comment
Sat, April 24, 2004
On the date of 12/16/03 I placed an order with LTK for 15 grams of Dextromethorphan HBr, using a money order for $62.50, and I sent the package to them Priority Mail. Also I requested that they send my item back to me Express Mail. I was able to make contact with the company a few times through E-mail, but the final time on 1/15/04 they said that they had not recieved my money order and that I should check with the postal service. Well, I did just that, and finally recieved back from the post office a photo copy of the money order showing me that it had been cashed by LTK on 2/04/04. Upon learing this, I sent LTK an E-mail informing them that I now had evidence showing that they had recieved my order. I waited for a little while hoping to recieve a response, but never did, so on 4/2/04 I sent one last E-mail explaining once again that I would either like my product sent to me or my money refunded. That very day I recieved an automated E-mail response saying that they were experiencing a high volume of E-mails and so it might would take a while to get back to me. And now flash to the present 4/23/04, still no response, but I did visit their web site which stated the following "The LTK site is currently closed. Any orders placed will be refunded immediately. We thank you for your business." So, where are all of out refunds at, huh? After this, I will be writing LTK one more E-mail, informing them that I will be sending them a copy of all the evidence that I have in hand to both addresses and that I would like something done on their part. I too tried calling, which became obviously useless. The only difference between myself and the original person posting, is I sent my order to their older address at: 2001 8th Ave. Suite F Minot, North Dakota 58701
Stolson j
Boca Raton,Florida,
U.S.A.
order was received
#3Author of original report
Thu, April 22, 2004
As of today 4/22/04 my order was received. sucks that it took over a month. but in the end, everything worked out!!! so,, thanks LTK... !!! weeee, stoly. ps. if i could remove the whole ordeal.. i would
