- Report: #403055
Complaint Review: Luminous Brites - Glendale California
-
Author Confirmed
Why?
Luminous Brites
3600 Ocean View Blvd #2 Glendale, 1(866) 360-1477 California, U.S.A.
Phone:
866-360-1477
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Luminous Brites This company sent me a second kit which I had no knowledge I made no membership aggrement and they are going to charge me 88.97 Glendale California
Hello,
back in October of 2008 I made a purchase from THE INTERNET with Luminous Brites only for a free trial product with my responsibility that I pay for the shipping. I did not join any membership or commitments. They went ahead and sent me a second kit and are going to make a charge on my account for $88.97.The bad thing is I do not remember how or what card I made the transaction with. Ive check my statements and no charge is there yet but I only got the second kit yesterday 12/17/08. I went ahead and call the number that was written on the paper that came with the kit I finally got someone to talk with after waiting for a hour, the operator told me to go ahead and email luminous at [email protected] asking them for a RMA NUMBER she informed and instructed me that once they sent me this RMA number that I could go ahead and return the kit with no problems and that I would be credited, well I did this and they answer me back saying that I agree to their terms and conditions . I did not agree to any terms all I knew is that i was getting a free product with my obligation for shipping expenses. Please help this is a scam . Ive been reading other consumers testimonies that have experience the same matter with this company....
Rosemary
albany, New York
U.S.A.
back in October of 2008 I made a purchase from THE INTERNET with Luminous Brites only for a free trial product with my responsibility that I pay for the shipping. I did not join any membership or commitments. They went ahead and sent me a second kit and are going to make a charge on my account for $88.97.The bad thing is I do not remember how or what card I made the transaction with. Ive check my statements and no charge is there yet but I only got the second kit yesterday 12/17/08. I went ahead and call the number that was written on the paper that came with the kit I finally got someone to talk with after waiting for a hour, the operator told me to go ahead and email luminous at [email protected] asking them for a RMA NUMBER she informed and instructed me that once they sent me this RMA number that I could go ahead and return the kit with no problems and that I would be credited, well I did this and they answer me back saying that I agree to their terms and conditions . I did not agree to any terms all I knew is that i was getting a free product with my obligation for shipping expenses. Please help this is a scam . Ive been reading other consumers testimonies that have experience the same matter with this company....
Rosemary
albany, New York
U.S.A.
