- Report: #429609
Complaint Review: Mannix Studio - Troy New York
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Mannix Studio
409 Fulton St Troy, 12180 New York, U.S.A.
Phone:
518-339-7799
Web:
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Mannix Studio BE FORWARNED..THIS GUY IS NO GOOD..Troy New York
I attended a Bridal Show in January 2009, at the Marriott.. And guess what Mr.Mannix was there and his new name for his "Photography" business is Star Wedding photography.. He has not closed, he only changed his name. Also, he has a Bridal Registry called Starweddingplanner.com.. Is this to funny or what? He is claiming that he is having hard rough times, yet still in business and OPENED TWO NEW BUSINESSES.. I learned all the above from another website, where Mr. Mannix states he had to close and having a rough time due to all the negativity?? What professional blames his clientele for his own mistakes and hardships?? Just google Mannix Studio, there are many more complaints out there...
I was very set on hiring Mr. Mannix and his friend Ralph after seeing the work at this Bridal Show. But after reading all this complaints.. I am telling everyone I know.. RUN, RUN, RUN.. Me, my best friend and 4 others need photographers and videographers.. He just lost 6 customers..
I had to speak out and let all these brides know the TRUTH. You should file a Class Action Suit against him, I work in the bulding with the Attorney General, according to them, make a phone call and place a complaint, if more then one of the brides call and complain, they will do something, Action will be taken.
No one should ever take advantage of us on our Once in a lifetime Dream day. Im reading here and some of these brides have been waiting over a year for their wedding books? Very unprofessional.. Very shady? Id be just as upset with you if I have been waiting this long, for something I paid REALLY GOOD MONEY FOR..
Hope you all get your books someday, Id doubt it from what I read on here. Keep searching the web, there are alot of complaints on this guy out there.. Some one has to take a stand and show him what happens to people that do not hold up to their end of an agreement..
Bridezilla
Greenwich, New York
U.S.A.
I was very set on hiring Mr. Mannix and his friend Ralph after seeing the work at this Bridal Show. But after reading all this complaints.. I am telling everyone I know.. RUN, RUN, RUN.. Me, my best friend and 4 others need photographers and videographers.. He just lost 6 customers..
I had to speak out and let all these brides know the TRUTH. You should file a Class Action Suit against him, I work in the bulding with the Attorney General, according to them, make a phone call and place a complaint, if more then one of the brides call and complain, they will do something, Action will be taken.
No one should ever take advantage of us on our Once in a lifetime Dream day. Im reading here and some of these brides have been waiting over a year for their wedding books? Very unprofessional.. Very shady? Id be just as upset with you if I have been waiting this long, for something I paid REALLY GOOD MONEY FOR..
Hope you all get your books someday, Id doubt it from what I read on here. Keep searching the web, there are alot of complaints on this guy out there.. Some one has to take a stand and show him what happens to people that do not hold up to their end of an agreement..
Bridezilla
Greenwich, New York
U.S.A.
2 Updates & Rebuttals
Maggie519
Niverville,New York,
United States of America
Mannix Studo
#2Consumer Comment
Sun, June 03, 2012
I have read the complaints about you and once looked at your work. But now will not consider you because of your poor business practice. The money that a client gives you should be the money that goes towards the album, not future sales. I have a business of my own and if I know I am strapped, that money gets set aside for my customers order so they can be sure to get their product. Hopefully you learned your lesson but I hate to say, you probably ruined your rep for life.
Rober
Troy,New York,
U.S.A.
Please allow me to explain:
#3REBUTTAL Owner of company
Mon, March 16, 2009
Please allow me to explain: In over 10 years in the wedding industry I have a total of 5 complaints. All accruing at the same time. The complaints were not about my Photography, they were about receiving their album. Everything else has been provided to them, and the offer still stands to do whatever it takes to make them happy, until the books come in. I am not blaming anyone for my mishap, as it was fully a bad mistake on my part. I hit a hard time, and have yet to be able to recover. Let me explain why. The Internet is a powerful tool, and to make an error in business, it is an easy way for people to strike back. The part you don't quite understand is, if negative post weren't made, this situation would never have come about. You see, by preventing someone from getting business, makes it next to impossible to fix what went wrong. The profits from new business would have taken care of this a long time ago. As far as starting new businesses, the money tree in the back yard is not producing. All work done on new internet businesses has been done off of hard work, not money out of my pocket. It is a valuable service to people, as well as gives me the opportunity to make good on my wrong doings. Which is FIRST and FOREMOST!!! So I ask you, allow me the chance to make good, before going forward in bashing me. I am human, and made mistakes that I have owned up to and am doing all I can to rectify. I know it has taken a long time, but I will not stop till ALL are completely satisfied. I have never wronged anyone, and for this to have happened, truly bothers me. Once in a lifetime events like this should be cherished, and due to my own mishaps I have tarnished them. I am SO sorry, and everyone will get everything and more that I promised. I'm sorry you had to go elsewhere for you photography, and hope for only the best for you. Photos are a major part of your wedding day, you should feel confident you are choosing the best person for the job. I know, by the mistakes I have made, the confidence level in me is low... I will fix that in time, for people deserve to have the quality of images that I provide, without the worries.
