- Report: #620950
Complaint Review: Midway Auto Center - Carrollton Texas
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Author Not Confirmed
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Midway Auto Center
4020 Midway Road Carrollton, Texas, United States of America
Phone:
972-732-8049
Web:
www.midway-autocenter.com
Categories:
Business Rating:
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Midway Auto Center Run auto repair scam and refuse to pay for property they damaged! Carrollton, Texas
I took my car to Midway Auto Center in Carrollton, TX to just get my oil changed and found out that is place runs a scam to try to get you to do unnecessary repairs while you are waiting for your car. They offer a free car was with your oil change to lure you into their trap. They refuse to pay for personal property that their employees damage while vacuuming out your car.
I was waiting to get my oil changed and the service rep walked over to a girl sitting next to me who was also waiting and showed her a list of things that needed to be done on her car. One of the things I heard him say was that she needed new shocks at $181 per shock and that her car was bouncing up and down. Normally cars today dont need to have shocks replaced until maybe your car gets 150k miles on it. I later saw she was driving an almost new Honda Accord and I am sure it did not need new shocks.
Later, the service rep pulled the same thing on me. He sat next to me in a very friendly manner and showed me a list of things that needed to be done on my car with the comment that if you do it all today, I can knock off 10%. One thing that was on the list was that my tires needed to be rotated and that would cost $20. I had just had my tires rotated about a week ago.
When my car came out of the free car wash, I saw that my Panama hat that was in the backseat had been crushed. All the items that were on the floorboard in the back had been thrown up into the seat and I guess they threw it on the hat.
I took the hat into the office of the car wash and there was a Middle Eastern looking man lying on a couch. He got up and told me he worked there. I told him my hat had been crushed. He got the manager, a Middle Eastern man named Sam.
I told Sam I would like to be reimbursed for my hat. He refused to reimburse me and said if he did, then he would have to reimburse everyone else that claimed their property was damaged. It sounded like this happened quite a bit. He then blamed it on me and said I should have told them to be careful with the hat.
I would advise everyone to avoid Midway Auto Center as this is just a place that pulls the old car repair scam and damages property and refuses to pay for it.
I was waiting to get my oil changed and the service rep walked over to a girl sitting next to me who was also waiting and showed her a list of things that needed to be done on her car. One of the things I heard him say was that she needed new shocks at $181 per shock and that her car was bouncing up and down. Normally cars today dont need to have shocks replaced until maybe your car gets 150k miles on it. I later saw she was driving an almost new Honda Accord and I am sure it did not need new shocks.
Later, the service rep pulled the same thing on me. He sat next to me in a very friendly manner and showed me a list of things that needed to be done on my car with the comment that if you do it all today, I can knock off 10%. One thing that was on the list was that my tires needed to be rotated and that would cost $20. I had just had my tires rotated about a week ago.
When my car came out of the free car wash, I saw that my Panama hat that was in the backseat had been crushed. All the items that were on the floorboard in the back had been thrown up into the seat and I guess they threw it on the hat.
I took the hat into the office of the car wash and there was a Middle Eastern looking man lying on a couch. He got up and told me he worked there. I told him my hat had been crushed. He got the manager, a Middle Eastern man named Sam.
I told Sam I would like to be reimbursed for my hat. He refused to reimburse me and said if he did, then he would have to reimburse everyone else that claimed their property was damaged. It sounded like this happened quite a bit. He then blamed it on me and said I should have told them to be careful with the hat.
I would advise everyone to avoid Midway Auto Center as this is just a place that pulls the old car repair scam and damages property and refuses to pay for it.
