;
  • Report:  #212510

Complaint Review: Monitronics International - Dallas Texas

Reported By:
- LaVergne, Tennessee,
Submitted:
Updated:

Monitronics International
12801 Stemmons Frwy Suite 821 Dallas, 75234 Texas, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
After being forced into a second contract by Monitronics "automatic renewal" scam, I kept track of the expiration date of the new contract and followed their rules to get the service cancelled.

After receiving a form letter telling me that they were disconnecting my service due to non-payment, (My balance was $0.00) Monitronics finally released me.

I then contacted another monitoring service to have my alarm monitoring switched. It was determined that the alarm installed by Monitronics has the phone number of the Monitronics call center permanently burned into the EEprom of the control board. It can't be changed to a different number.

I am now replacing the control board ($50.00) so that I can use another provider. A nice parting shot from the slimeballs at Monitronics

Brian

LaVergne, Tennessee
U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//