- Report: #108881
Complaint Review: Motolit - Arlington Massachusetts
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Author Not Confirmed
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Motolit
Motolit 1315A Massachusetts Ave Arlington, 02476 Massachusetts, U.S.A.
Phone:
781-6486682
Web:
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Motolit ripoff ordered a motorcycle manual charged $174.75 never sent the manual Arlington Massachusetts
Ordered a manual from motolit.com on 08/14/04. Was charged $165.00 plus shipping of $9.75 for a toal of $174.75. Order number motolit-14775. After 2 weeks I sent 2 e-mails asking what was wrong. No answer.
Called on the telephone and was informed that the manual is back ordered, but should be shipped in the next 3 to 4 days. That was 2 weeks ago. I have sent 2 more e-mails with no answer. I have telephoned them and left a message 3 times asking if there is a problem. The last call today I asked for my manual or the money back.
I really don't have a problem with waiting, but it seems as though I'm getting ripped off as they won't answer there phone or reply to an e-mail. I need to know if they can deliver or not.
Gary P
El Paso, Texas
U.S.A.
Called on the telephone and was informed that the manual is back ordered, but should be shipped in the next 3 to 4 days. That was 2 weeks ago. I have sent 2 more e-mails with no answer. I have telephoned them and left a message 3 times asking if there is a problem. The last call today I asked for my manual or the money back.
I really don't have a problem with waiting, but it seems as though I'm getting ripped off as they won't answer there phone or reply to an e-mail. I need to know if they can deliver or not.
Gary P
El Paso, Texas
U.S.A.
1 Updates & Rebuttals
Chris
Columbia,South Carolina,
U.S.A.
I feel your pain
#2Consumer Comment
Fri, December 29, 2006
Hey, I am going through the exact same thing you went through, I ordered a book from motolit on the 5th of december, and still have not recieved it, I have sent them 2 e-mails, NO RESPONSE!, I cant believe this, did you ever recieve your book or your money back?
