- Report: #827047
Complaint Review: my computer works - Internet
Reported By:
vernon -
charlotte, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
my computer works
Internet, United States of America
Phone:
18007041849
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
my computer works mcw company charge for the same job three times. they took $300.00 more than agreed to.,put the blame oon their contractor.. Internet
company was found by me in the yellow pages .pg.#161. company agreed to fix my computer for $79.oo now and $34.00 a month for twelve months. after getting the card number.they took an additional $100.00 the first day.jan 17 2012.the following day on jan 18 they took an another $200.00 dollars out of my account. this brought the total to $379.00 for one hour work.
1 Updates & Rebuttals
Matt Bauer
United States of AmericaRefund Issued
#2REBUTTAL Owner of company
Thu, January 26, 2012
After contacting the customer and sorting out the misunderstanding and billing discrepancy, we have apologized and issued him a mutually satisfactory refund. We hope to have restored his confidence in our business.
Thank you.
