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  • Report:  #1235297

Complaint Review: National Domestic Violence Hotline -

Reported By:
Anonymous - Fairfield , California, USA
Submitted:
Updated:

National Domestic Violence Hotline
USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

 I have often called this line because I'm going through a hard time in my abusive relationship and looking for support. Because I call often, I've heard, "didn't I talk to you..." "We already talked so please use the resources we provided you." Or they will actually transfer you to an automated recording that says for you to use the resources they provided. These people here are abusive themselves. I've heard, "why don't you leave?" I've been hung up on because I said I wasn't ready to leave or the person didn't want to talk to me. People are calling this line because they're going through a difficult situation and don't need to be victimized all over again. These people have attitude problems and are mean to those abused. I feel their controlling and want you to leave and try to push you to. If you don't want to leave, they don't really want to talk to you. This is a very bad run line. Also they don't listen and will jump to conclusions before you have even explained your situation. This line make you feel worse then when you called in the first place. This might actual cause victims to stay even longer in an abusive relationship because the lack of support.



2 Updates & Rebuttals

Was only looking to talk

#2Author of original report

Sat, June 13, 2015

 I wasn't looking for a shelter or needed transportation. That is an assumption on your part. You really have no idea. I was only looking for someone to listen to me and Yes it's my choice and if you read my post there shouldn't be anything in there that would say otherwise. When I say "support", that means listening to me. Do not assume please and sounds like you did work in the field. You automatically assume I have nothing when you have no idea about me. Be careful with assumptions, they can make an a** out of you and me.


Stacey

Texas,
USA
Ummm No

#3Consumer Comment

Sat, June 13, 2015

 They provide you the information and resources needed to leave an abusive relationship.  They cannot send you money, transport you to a shelter or anything like this.  It is up to YOU to use the resources they give you make your own decision to either stay in the relationship or leave.

Any shelter you call can help with limited resources - DV shelters are non profit and rely on grants and private donations to help victims of DV, SA and other violent crimes.  Unless you utilize these resouces then there is nothing the hotline can do to help you.  And NO I do not work for them - I did work in the field for years and unless you are ready to leave then there is nothing that can be done.  That is YOUR choice!

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