- Report: #1139296
Complaint Review: National Fitness - Internet
-
Author Not Confirmed
Why?
National Fitness
Internet, USA
Phone:
800-658-7727
Web:
http://nationalfitness.com/index.php
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
National Fitness I signed up for a membership with a local gym called Square One Fitness. Apperently the gym shut down and I never received any notice before or after it went out of business. I have contacted National Fitness and was told that my membership contract was over. I wanted to cancel my gym membership as the gym was no longer open and had shut down. I've been getting charged a monthly membership for 3 months now and don't want to pay for a gym membership anymore for a club that is no longer open. i was informed that I would have to mail in a letter that stated that i wanted to cancel it and I'm still going to be charged yet another monthly charge for a gym that is shut down until they get my letter in the mail. They would not cancel my membership via fax nor phone so that I would not have to pay another monthly amount for a closed own gym. The staff on the phone was unfriendly AND an willing to cancel my membership even though my contract is up. I have had to go out of my way to cancel with a gym that is no longer in service, I've had to pay for several months of a gym that is closed, and now I can't even cancel the membership whithout going out of my way to write a letter and mail it in. It should not be this hard to get a membership to a gym that is closed down! I should have received a letter, email, or phone call from this company stating that the gym I go to went out of business which I never did. I would like to be cancelled from this membership without having to pay yet another monthly fee for a gym that is closed. It shouldn't be this difficult! Layton Internet
The gym that I have honored the contract membership with has now closed it's doors and I am unable to cancel my membership through this company without having to write a letter and mail it in. I have been paying for a gym for 3 months now that is out of business. I did not receive a notice in any form stating that the gym closed down. I should not be responsible for paying a membership for a gym that is no loger open. I should be able to cancel a membership over the phone or fax so that I am not charged yet another membership fee for a gym that is closed. I contacted this company via phone trying to cancel the membership but they refused to help me and told me to write a letter. It shouldn't be this hard if the company has closed its doors and I should not have to pay for a gym that has closed down. I also should have recieved adiquate notice that the gym was closing it's doors.
