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  • Report:  #690119

Complaint Review: National Interstate Insurance Co. - Richland Ohio

Reported By:
norma.dplume - Santa Barbara, California, United States of America
Submitted:
Updated:

National Interstate Insurance Co.
3250 Interstate Dr. Richland, 44286 Ohio, United States of America
Phone:
800-929-1500
Web:
www.nationaltruckinsurance.com
Categories:
Tell us has your experience with this business or person been good? What's this?

My brother was casualty of the poorly loaded truck traveling on the freeway in front of him when an aparatus fell off the truck and caused my brother's rear tire to blow-out traveling at a high speed. The operater got out of the truck and asked if he was ok. My brother was shaken and said the driver spoke little english. Did not offer to help change the tire or send a service truck. It was a snow storm.

The truck driver failed to remove the object even after my brother told him he should do do 3 times. Only after another vehicle hit the object and had an accident, did the driver go and retrieve the item. My brother's car did not operate as before due to the sudden braking, skidding and tire blowout. My brother made an effort to contact National Interstate Insurance Co. to get remuneration. He spoke initially with Bernadette Kukula.

It was almost 3 weeks later when Bernadette phoned wanting to speak with my brother. She was quite rude and acted very agitated when I asked a few questions regarding the company and their responsibility. When I asked for an 800 number she hung up on me after a 4 minute phone call. I will be phoning the company myself tommorow morning and want a straight answer from the president



1 Updates & Rebuttals

Joe

Linden,
New Jersey,
United States
YOU PROVIDED THE WRONG WEBSITE ADDRESS!

#2UPDATE Employee

Mon, April 09, 2018

You are referring to:

National Interstate Insurance Co.

3250 Interstate Dr.

Richland, Ohio

United States of America

but give the web address of a completely different insurance company with a different name and different phone number that's located in New Jersey.

The website address of National Interstate Insurance Co. is, nationalinterstate.com

If you view another RO report for the same company at: https://www.ripoffreport.com/reports/national-interstate-insurance-co/internet/national-interstate-insurance-co-caused-us-to-go-into-bankruptcy-richfield-ohio-1387357

You can see that the web address is different. 

Please update the web address as soon as possible.

Thanks You.

Joe

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