- Report: #1224647
Complaint Review: National Park Reservations - Internet
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Author Confirmed
Why?
National Park Reservations
Internet, USA
Web:
www.nationalparkreservations.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
National Park Reservations act like they work for National Park Service, charge 10% nonrefundable "fee" for precuring reservation.... are not clear about nonrefundable piece. They do not disclose Internet
This company is a scam. I don't even know how they got my name and phone numnber. I was looking for reservation slots at a hotel within Glacier National Park, and somehow National Park Reservations got inserted in the middle. I logged my credit card online because lodging within these parks is very competitive. They called me and led me to believe they are connected with the parks. They said the park hotels are "booked" but they can help me find alternatives. At the very end of the call they sneak in their 10% fee. They tell you it you do not loose this money if you cancel. I called within 24 hours to cancel as I sensed a scam when I got the confirmation email. They agreed to cancel no problem, but they still wanted their fee, which is close to $200 for nothing! I asked them how they could not honor their cancellation policy within 24 hours on a booking 3 months in advance. They kept reciting "we told you" and you called us, which I did not. They are liars and cheats. They did absolutely nothing worth $200. I cancelled my credit card and disputed the charge.
