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  • Report:  #550012

Complaint Review: Natura BrandsLLC - wilmington North Carolina

Reported By:
mariamm - savannah, Georgia, United States of America
Submitted:
Updated:

Natura BrandsLLC
311Judges RD unit 7b wilmington, 28405 North Carolina, United States of America
Phone:
800-7153369
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased wu-yi tea from Natura Brands, never received the merchandise but was charged for it, I will not reccomend this site to anyone, it is a fraud, you are being charged for merchandise that you will never received, when I try calling I keep getting a busy tone.


1 Updates & Rebuttals

Customer care

Wilmington,
North Carolina,
U.S.A.
Order #19189 Received Jan 8

#2REBUTTAL Owner of company

Wed, March 03, 2010

This customer ordered the tea on Saturday Dec 26, 2009
The order was shipped on          Tuesday Dec 29.2009
The order was delivered on        Friday Jan 8 2010

Here is a record from the postal service. 

US 01/08/2010 3:16 PM ARRIVAL AT UNIT
FAYETTEVILLE, NC, 28302, US 12/30/2009 9:03 PM PROCESSED
JERSEY CITY, NJ, 07097, US 01/04/2010 9:32 AM PROCESSED
28405, US 12/29/2009 1:12 PM Electronic Notification
WILMINGTON, NC, 28405, US 12/29/2009 5:00 PM ELECTRONIC SHIPPING INFO RECEIVED

Our phones work and we have no record of any call from this customer.

Customer Care

 

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