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  • Report:  #787165

Complaint Review: naturalmarket.com - Internet Internet

Reported By:
Caroline - Kula, Hawaii, United States of America
Submitted:
Updated:

naturalmarket.com
Internet, Internet, United States of America
Phone:
800-439-5506
Web:
naturalmarket.com
Categories:
Tell us has your experience with this business or person been good? What's this?
 body

TERRIBLE  excuse for "Customer Service".

I ordered in August, and never received email confirmation, although my card was IMMEDIATELY charged.

Over two weeks later, I emailed "Customer Service". I NEVER GOT A REPLY AND THERE IS NO PHONE SERVICE WITH THIS COMPANY... a phone call will refer you to make an inquiry online!(all recorded info... never a live person to talk to!)

**However, they finally sent an email confirmation for MOST  of my order. It was shipped, and took a couple of weeks to arrive.

I HAVE EMAILED MANY MANY TIMES regarding the missing item, and HAVE NOT YET HEARD ONE RESPONSE from this so-called "Customer Service".

They have an Auto-response system that acknowledges the email I sent, but NO ONE HAS ACTUALLY RESPONDED to the issue of the missing item!

BUYER BEWARE !!!

This company has wasted so much of my time and energy... NEVER AGAIN!


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