- Report: #332936
Complaint Review: NetQuote - Nationwide
-
Author Confirmed
Why?
NetQuote
netquote.com Nationwide, U.S.A.
Phone:
800-795-2886
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
NetQuote.com, Scott Barnett Credit Card Scam Nationwide
In short, the Sales Agent for Netquote.com, called to offer me a "Free Trial" service of leads. He explained over the phone to me that the leads were free and were a trial and in no way would my account be charged for the leads.
I asked if I could cancel at any time and the Sales Agent explained that I could indeed cancel at any time. He spoke very, very fast looking to get my credit card number. He explained the card would not be charged but was just "for account purposes."
He spoke very quickly and kept reassuring that my card would not be charged and "Yes, you can cancel at any time."
After I received a few leads, I called the prospects to find that the leads were not exclusive but sold several times over so that each prospect had received several calls in a day's time. The extremely poor quality of the leads caused me to call their Customer Service department immediately to cancel my account and to complain about their poor lead system.
When I called their Customer Service department, I received terrible treatment and was told that I had signed up for 90 days and that I could NOT cancel until after that time frame. Much to my shock and horror, I complained profusely and explained that in no way did I agree to this...(THIS IS WHERE THEY RIP YOU OFF!!!).
They say "Of course you did, we sent you an agreement form (WHICH I NEVER READ OR SIGNED OR AGREED TO) which your agent read to you over the phone." THIS AGENT NEVER READ THIS TO ME OVER THE PHONE AND FAILED TO LEAVE OUT ANY MENTION THAT MY CARD WOULD BE CHARGED FOR 90 DAYS. HE ONLY SAID WHAT HE NEEDED TO SAY TO GET MY CREDIT CARD NUMBER. SCAMMERS!!!
This company will not leave me alone. If there is a lawyer out there that wants to get these guys for me, please contact Rip-Off Report so we can take immediate action.
Anon
Des Moine, Iowa
U.S.A.
I asked if I could cancel at any time and the Sales Agent explained that I could indeed cancel at any time. He spoke very, very fast looking to get my credit card number. He explained the card would not be charged but was just "for account purposes."
He spoke very quickly and kept reassuring that my card would not be charged and "Yes, you can cancel at any time."
After I received a few leads, I called the prospects to find that the leads were not exclusive but sold several times over so that each prospect had received several calls in a day's time. The extremely poor quality of the leads caused me to call their Customer Service department immediately to cancel my account and to complain about their poor lead system.
When I called their Customer Service department, I received terrible treatment and was told that I had signed up for 90 days and that I could NOT cancel until after that time frame. Much to my shock and horror, I complained profusely and explained that in no way did I agree to this...(THIS IS WHERE THEY RIP YOU OFF!!!).
They say "Of course you did, we sent you an agreement form (WHICH I NEVER READ OR SIGNED OR AGREED TO) which your agent read to you over the phone." THIS AGENT NEVER READ THIS TO ME OVER THE PHONE AND FAILED TO LEAVE OUT ANY MENTION THAT MY CARD WOULD BE CHARGED FOR 90 DAYS. HE ONLY SAID WHAT HE NEEDED TO SAY TO GET MY CREDIT CARD NUMBER. SCAMMERS!!!
This company will not leave me alone. If there is a lawyer out there that wants to get these guys for me, please contact Rip-Off Report so we can take immediate action.
Anon
Des Moine, Iowa
U.S.A.
1 Updates & Rebuttals
GJW
Murrysville,Pennsylvania,
USA
HOLD YOUR HORSES
#2Consumer Comment
Mon, July 12, 2010
I have read all the negative comments on this company. First off,I am NOT an employee or even ex-employee. I am a registered financial advisor and just received my Life,Accident and Health. I can not believe some of these comments are posted by "insurance" professionals. Do you not LISTEN to what you are told by the Netquote agent? Everything people are complaining about is READ LEGIBLY to you and you have to AGREE TO IT before anything is done or any card is charged. EVERYTHING is spelled out to you on the phone,and in the follow up email you receive the day you sign on. Leads are leads. In regards to the few that complain that other agents are calling them. YES,THEY ARE.....and you were told they would be when you spoke to the Netquote agent. I asked alot of questions. Maybe I knew more going in than those that didn't. OH, and as far as canceling? I just did. One call,three minute conversation. The ONLY reason why I did is because I do not know what company I will be boarding. Thought I would by now but I don't. I need a company that can also hold my Series 7 and Series 63. I got a lead today so I called (forgot I had them set to start today I've been busy),explained my situation,and they worked with me. Professionally,and in a courteous manner. Due to my situation,they showed understanding,terminated my agreement,and only asked that I pay for the leads I did receive today. I felt the need to give a "positive" comment because there are nothing but negative comments about a company I found to deliver what the said they would,and understood when things changed on my end. Leads are leads. Some people just want a new account handed to them on a golden platter. Godd luck everyone,and have a successful day.
