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  • Report:  #1354236

Complaint Review: Neuphoric - Internet

Reported By:
Totally Ripped Off and Disappointed Customer - Pleasanton , California, USA
Submitted:
Updated:

Neuphoric
Internet, USA
Phone:
877-477-47-65
Web:
Neuphoric.com
Categories:
Tell us has your experience with this business or person been good? What's this?

This company advertised free trial samples of skin care product, with the customer only having to pay shipping.  I order and authorized the shiping cost only.  I never received the product.  In reviewing my credit card statment dated January 9th, due on February 8th, my card was assessed two shipping charges of $4.71 and $3.86 on 12/10 and then subsequently charged $88.62 and $89.84 on 12/24 and 12/25.

I have yet to receive the sample product nor any statment or phone call from the company regarding the product.  I called the company to explain that charges and the fact that I never received the product and was told that it's not their fault that I didn't receive the product and at this point all they will send me is a free sample.  A free sample that I have been chaged almost $200.00 for.  Please help me!  I am now dealing with my bank about the charges. 



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