- Report: #1038456
Complaint Review: New Jersey State Auto Auction - Jersey City New Jersey
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Author Not Confirmed
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New Jersey State Auto Auction
406 Sip Ave Jersey City, New Jersey 07306 Jersey City, 07306 New Jersey, United States of America
Phone:
(201) 200-1100
Web:
www.njstateauto.com
Categories:
Business Rating:
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New Jersey State Auto Auction njstateauto SCAM! LIARS! BEWARE Jersey City, New Jersey
I am contemplating on what to say and how to say it because I am writing this review while very angry and disgusted with this place. Where should I first start off, my boyfriend and I went there on a Saturday at first to look at one specific car. I asked for ROMEO because that is whom I spoke with on the phone so I only though it would be fair to let him close the sale. Well, after looking at the 2007 Jeep Compass, we decided NO! First the car didn't turn on (which is understandable, being that it just snowed, it's been very cold, and I'm sure they can't turn on every car everyday), nonetheless after getting the car to turn on, it was making this weird and loud noise from the engine and / or motor, and the Engine Light was ON! Obviously after seeing that it was a NO GO! Plus, no wonder it was being sold 'as is'.
Next we then saw a 2010 Jeep Compass which we happen to like as well, it turned on fine, sounded smooth and overall seemed like the "it car". Only thing that kept rattling our brain was for a 2010 it had 97 and something thousand miles on it but to be honest we felt that we can deal with that!
After all is said and done and we were able to bring it down to the price we felt comfortable with. ROMEO then told us we had to just give a deposit of $500 payment down as a 'hold' so that they won't sell the car to anyone else! Well this is where it gets good, after repeatedly asking him, is the $500 refundable, what if we don't like, agree or can't afford the financing options, or even the car itself after test driving it, what then happens? Can we get our money back? HE THEN TOLD US .... We would only get $425 back because $75 is not refundable because it covers the fee charged to 'check our credit'. After all, we didn't have all the paperwork to continue with the financing process so we agreed to come back on Monday, before leaving though we asked once again if we were able to give it a test drive and ROMEO sort of brushed it off and said on Monday! Not to mention when looking at the car, turning it on, looking under the hood we asked him if we could test drive it. ......
WELL after going there again today to finish the deal, before closing it my boyfriend again asked to test drive it, they only allowed him to test drive in circles in the parking lot!!! Right there we felt a little uncomfortable, here's a car we're looking to purchase and we can't test drive it, that sounds a little funny to me. Well of course after he circled it a couple times, he checked under the hood and it had a bad oil smell, and smoky, not only that but the car ate his CD! Needless to say we didn't feel comfortable getting the car that was only coming with a 30 day warranty, that only covered the engine and power plates and could possibly have issues we weren't aware of. ROMEO then tells us our $500 is NOT refundable BUT that is not what he told us on Saturday after I specifically asked him several times is our money refundable! They told us we had one of two options, take the car or choose another one. BUT do they really think we want to continue working with them after all this nonsense. He then got his manager and they just fed us a bunch of BS! Moral of the story is ,
DON'T GO TO NJ STATE AUTO AUCTIONS IN JC ON SIPP AVE, DON'T SIGN ANYTHING, DON'T PUT ANY MONEY DOWN for a "hold", ROMEO WAS A LIAR, THEIR THEIVES, and CONNS! I am very upset and disgusted by them.
Next we then saw a 2010 Jeep Compass which we happen to like as well, it turned on fine, sounded smooth and overall seemed like the "it car". Only thing that kept rattling our brain was for a 2010 it had 97 and something thousand miles on it but to be honest we felt that we can deal with that!
After all is said and done and we were able to bring it down to the price we felt comfortable with. ROMEO then told us we had to just give a deposit of $500 payment down as a 'hold' so that they won't sell the car to anyone else! Well this is where it gets good, after repeatedly asking him, is the $500 refundable, what if we don't like, agree or can't afford the financing options, or even the car itself after test driving it, what then happens? Can we get our money back? HE THEN TOLD US .... We would only get $425 back because $75 is not refundable because it covers the fee charged to 'check our credit'. After all, we didn't have all the paperwork to continue with the financing process so we agreed to come back on Monday, before leaving though we asked once again if we were able to give it a test drive and ROMEO sort of brushed it off and said on Monday! Not to mention when looking at the car, turning it on, looking under the hood we asked him if we could test drive it. ......
WELL after going there again today to finish the deal, before closing it my boyfriend again asked to test drive it, they only allowed him to test drive in circles in the parking lot!!! Right there we felt a little uncomfortable, here's a car we're looking to purchase and we can't test drive it, that sounds a little funny to me. Well of course after he circled it a couple times, he checked under the hood and it had a bad oil smell, and smoky, not only that but the car ate his CD! Needless to say we didn't feel comfortable getting the car that was only coming with a 30 day warranty, that only covered the engine and power plates and could possibly have issues we weren't aware of. ROMEO then tells us our $500 is NOT refundable BUT that is not what he told us on Saturday after I specifically asked him several times is our money refundable! They told us we had one of two options, take the car or choose another one. BUT do they really think we want to continue working with them after all this nonsense. He then got his manager and they just fed us a bunch of BS! Moral of the story is ,
DON'T GO TO NJ STATE AUTO AUCTIONS IN JC ON SIPP AVE, DON'T SIGN ANYTHING, DON'T PUT ANY MONEY DOWN for a "hold", ROMEO WAS A LIAR, THEIR THEIVES, and CONNS! I am very upset and disgusted by them.
