This company has an affordable Camera and DVR Security system. However to access it online you must go thru there server which frequently breaks. You have to go thru them to reset but the 24/7 service the guarantee does not exist. As a result the camera and security system has no remote access which is worthless to me.
We have sent emails left phone message and they don't respond. We purchase a new sytem thru ADT, which is more money, but it has the customer service you would need to keep the remote access going
We tried to sue Night Owl in small claims court but they are not registered in the State of Florida to do business.
We reported this company to the Florida Attorney Generals office.