order this product online, never was told that they would take $100 out of my account if i didnt call or send them a email. when i called to complain the only thing that they would do is give me a 50% discount and a refund $50. If I did not want to continue with the product I still would have to pay for the shipping and they would charge me 35% restocking fee. Havent tried the product but at this point dont even care for it know. this company is a joke terible service
Customer Service
Traverse City,#2UPDATE Employee
Tue, June 11, 2013
Nitro Focus NO3 is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase. Our commitment to providing the highest quality service possible is reflected in the following policies:
- A 30-day money back guarantee. If you’re not satisfied with the product for any reason at all, simply let us know and we’ll issue you a full refund. No questions asked.
- A free 10-day sample bottle. We give our customers a generous 10-day trial period with the product so they’re able to try it before purchasing it. Again, if for any reason at all you’re not satisfied or do not wish to purchase the product, please contact customer service and we’ll cancel your account to ensure that you’re charged nothing further.
We offer this trial period on the product so there’s no risk for our customers and they have ample opportunity to try it to see if it’s right for them. A large majority of our customers who take advantage of this free trial go on to take Nitro Focus NO3 month after month and they do so because they experience results. It works.
It works because it is an advanced muscle-building aid. The NITRO FOCUS NO3 supplement provides a new way to train that offers the results that bodybuilders crave. It boosts energy and prevents fatigue while burning off fat. Yet, lean muscle mass is increased when using it during every workout.
Our corporate mailing address:
Nitro Focus NO3
807 Airport Access Road
Traverse City, MI 49686
Our website:
http://www.trynitrofocus.com
And lastly, please call us. 1-800-494-5551. Our customer care department is available Monday-Friday, 9am-5pm EST, and we want to hear from you.
Thank you for your time, thank you for your interest in Nitro Focus NO3, and we look forward to helping you achieve your skincare goals.
Best Regards,
Nitro Focus NO3, Corporate