- Report: #1084805
Complaint Review: Nomorerack - Internet
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Nomorerack
Nomorerack.com 58503 Internet, USA
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Nomorerack.com
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Nomorerack Sent wrong shoes, instead of strap sandals they sent slides, my suspicion is they were out of the sandals and sent slides instead to get rid of there inventory,now there giving me the run around I want what I ordered or my money back and not credit actual cash. Internet
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Company sent wrong order and are now giving me the run around , every time I contact them they give some lame excuse when I have the order # thy sent slides instead of strap sandals which were ordered. Now there saying that's what I ordered Burt truth be told there out of the straps and there trying to pawn the slides off to get rid of there inventory. And I 'll bet that they try to give me credit for this order but I want my money back as I don,t plan on doing business with them ever again .
1 Updates & Rebuttals
Nomorerack.com Customer Care
New York,New York,
NoMoreRack.com - Customer Care
#2UPDATE Employee
Tue, September 17, 2013
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : [email protected] ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
