- Report: #1000872
Complaint Review: Nomorerack.com - Internet
Reported By:
jennylyn -
Destin, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Nomorerack.com
Internet, United States of America
Phone:
Web:
www.nomorerack.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Nomorerack.com They make money off people who do nothing Internet
There is something everyone can do to get their money back & drive them out of their crooked business. Report Nomorerack to the Better Business Bureau! They ripped off my sweet mom & she was so upset that she sent them several emails about not receiving a camera she ordered, even though they already charged her credit card. In addition, she ordered the Morracan Argon Oil at the same time & that was actually delivered...in a tiny sample size, unlabeled! She returned it demanding her refund but they refused & claimed they never got it, but asked her, the customer for the tracking info & POSTAL RECEIPT or they will not 'credit' her. What co does that??? Worse yet, the camera she ordered for me, never came & I emailed them pretending to be her (she was too fustrated from their run-aroiund generic emails). I asked them where the camera was because we are sending it back for a refund, and they ignored my questions & told me to "ship the camera back to them in order to receive the 'store credit'"!!! Unbelievable. I told them I NEVER received it! Obviously they try to fustrate people who end up giving up. I'm telling you to report them to the BBB & you will get everything back on your credit card! We did it twice & they refunded her after the BBB contacted them. Tell them in the report you do not want to be credited with their junk, but want a FULL refund. What they do is make money off people who don't do anything about the scam. They don't have the products they advertise & if they do it is cheap & have no labels. It's equivalent to a toy in the gumball machine. Do not let them get a way with their crooked practice. If everyone goes through the BBB & gets their money back, they will go under. It's a simple process & effective.
2 Updates & Rebuttals
jennylyn
Destin,Florida,
United States of America
Same generic response
#2Author of original report
Tue, January 22, 2013
Same old phony generic response. See, Nomorerack, if you actually read my complaint, you'd see it was already taken care of. Myself & my family refuse to do business with or correspond with you. Victims, file with BBB! Save your pockets & a headache.
Nomorerack.com Customer Care
New York,New York,
United States of America
NoMoreRack.com - Customer Care
#3UPDATE Employee
Tue, January 22, 2013
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : [email protected]. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
