- Report: #233959
Complaint Review: North Shore Agency - Westbury New York
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Author Confirmed
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North Shore Agency
751 Summa Avenue Westbury, 11590 New York, U.S.A.
Phone:
516-370-9380
Web:
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North Shore Agency trying to collect monies from an underage person, even after notified Westbury New York
While NSA posts on correspondence "Parents may not have any legal obligations for their children's purchases," they evidently do not understand that it is also illegal to take minors to court for supposed debt.
However, this is only one of the issues that I am complaining about. They also make it virtually impossible to contact them other than by mail, and at that they don't even acknowledge written correspondence. Their phone hours are 9:00AM to 4:30PM Eastern time, but that does absolutely no good for people whose contractual work hours are 7:00AM to 3:15PM Mountain time. They have ignored letters that I have sent specifically referencing my daughter's "account."
They demand payment and claim to be "very good at it." Well I demand acknowledgement and am even better at it. Thus I am taking the following steps:
1) a submission through their website posing as someone looking for help collect debt owed to me.
2) duplicate faxes to two of their known fax numbers (516-370-6520 and 516-370-6510).
3) another letter through the US mail.
4) making this complaint.
5) making a complaint through the Better Business Bureau in NY.
I can be just as annoying to them as they are to me, if not more so!
Deborah
Westminster, Colorado
U.S.A.
However, this is only one of the issues that I am complaining about. They also make it virtually impossible to contact them other than by mail, and at that they don't even acknowledge written correspondence. Their phone hours are 9:00AM to 4:30PM Eastern time, but that does absolutely no good for people whose contractual work hours are 7:00AM to 3:15PM Mountain time. They have ignored letters that I have sent specifically referencing my daughter's "account."
They demand payment and claim to be "very good at it." Well I demand acknowledgement and am even better at it. Thus I am taking the following steps:
1) a submission through their website posing as someone looking for help collect debt owed to me.
2) duplicate faxes to two of their known fax numbers (516-370-6520 and 516-370-6510).
3) another letter through the US mail.
4) making this complaint.
5) making a complaint through the Better Business Bureau in NY.
I can be just as annoying to them as they are to me, if not more so!
Deborah
Westminster, Colorado
U.S.A.
1 Updates & Rebuttals
P
Dallas,Texas,
U.S.A.
DO A SEARCH ON RIPOFFREPORT ON 2/3/07 FOR ADDITIONAL INFORMATION ABOUT THIS COMPANY
#2Consumer Suggestion
Sat, February 03, 2007
also when you sent the mail did you send it certified and RRR? it looks like one of my reponses to this thread didn't make it ...
