I ordered a free sample of nouvalift wrinkle reducer. The cost was $4.95 for shipping. There was a clause to cancel within 14 days, but no contact information. I assumed that the item would arrive with contact information. There was none. I tried looking them up on the internet but the only sight was just for ordering. No phone, internet or email contact information. It wasn't until I found you sight that I was able to find a phone number. I called them and complained. I cancelled but from other reports I'm worried that they will charge me again. This is immoral if not illegal.