- Report: #922796
Complaint Review: ntx tools - Seattle, WA 98124-1628 Internet
Reported By:
ige -
commerce city, Colorado, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
ntx tools
PO Box 34628 Seattle, WA 98124-1628, 98124 Internet, United States of America
Phone:
877.866.5699
Web:
www.etoolpros.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ntx tools etoolpros.com ntx has such a bad rap, now they use a different name. etoolpros.com, Internet
was looking for a repair kit for my floor jack and specifically avoided ntxtools because of the horrible reviews regarding ship time, failure to ship and poor communication. i found the kit on 6/29 on the etoolpros.com website and ordered it along with a couple of sockets and a wrench. on 7/12, i still had heard nothing, so i contacted them on their website to inquire about my order. on 7/16, i still had heard nothing, so i sent an email asking they cancel the order, i needed to get it elsewhere so i could get my jack fixed. never heard a word...until 8/3 when i got an email that it was sent and found my credit card has been billed. i've already bought the stuff elsewhere, now i've got it twice and they are continuing the ntxtools.com scam as etoolpros.com.
1 Updates & Rebuttals
Nathan
Akron,Ohio,
USA
Return & Refund
#2UPDATE Employee
Thu, November 08, 2012
We apologize for the inconvenience, stock shortages are frustrating for everyone involved and can cause long delivery times. If you call into our sales office we will gladly take the unwanted tools back and give a full refund.
Nate Alexander
Network Tool Warehouse
