- Report: #610602
Complaint Review: One Green World - Internet Oregon
Reported By:
Jfwilder -
Smithsburg, Maryland, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
One Green World
28696 S Cramer Rd, Molalla, Oregon 97038 Internet, 98038 Oregon, United States of America
Phone:
503-651-3005
Web:
www.onegreenworld.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
One Green World Uncooperative, misleading, and awful product Internet, Oregon
I placed an order for three items. One Gogi plant, one Chinese Haw tree and one Asian Pear. The Gogi was in a small pot...a bit smaller than expected but in good shape otherwise.
For the two trees, I expected bare root and dormant, but what I got were bare root STICKS. Not one branch. Cliped entirely down to the stick. The web page says pruned to fit. This wasn't pruned, it was MAULED!!!
I tried to work something out with them, but they are uncooperative. Additionally, FedX left it in front of the house on a 95 degree day in full sun against brick, where temperatures soar to 110 easily. They said there was nothing they could do and it's my problem with FedX.
Not knowing yet what to do, I kept them indoors where it was cool, waiting on someone to call me back. They said "no manager was available. Yeah...3pm their time. Sure. They said the supervisor "just stepped out" when I asked for that. Complete B.S.. I asked for a call-back. So far still waiting. While the trees were indoors, I discovered also that the stuff they sent them in was loaded with ants. WTF?
Um...well...I worked in the catalog/mail-order industry for many years too, and can tell you it's the shipper's responsibility to get an order to you in satisfactory condition. This was anything but satisfactory, and I will also be filing a BBB complaint as well as one on
For the two trees, I expected bare root and dormant, but what I got were bare root STICKS. Not one branch. Cliped entirely down to the stick. The web page says pruned to fit. This wasn't pruned, it was MAULED!!!
I tried to work something out with them, but they are uncooperative. Additionally, FedX left it in front of the house on a 95 degree day in full sun against brick, where temperatures soar to 110 easily. They said there was nothing they could do and it's my problem with FedX.
Not knowing yet what to do, I kept them indoors where it was cool, waiting on someone to call me back. They said "no manager was available. Yeah...3pm their time. Sure. They said the supervisor "just stepped out" when I asked for that. Complete B.S.. I asked for a call-back. So far still waiting. While the trees were indoors, I discovered also that the stuff they sent them in was loaded with ants. WTF?
Um...well...I worked in the catalog/mail-order industry for many years too, and can tell you it's the shipper's responsibility to get an order to you in satisfactory condition. This was anything but satisfactory, and I will also be filing a BBB complaint as well as one on
