- Report: #109100
Complaint Review: OnlinePharmacyUSA.com - Internet
-
Author Not Confirmed
Why?
OnlinePharmacyUSA.com
OnlinePharmacyUSA.com Internet, U.S.A.
Phone:
866-978-0655
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Be Carefull!!
I ordered from this company back in July and have yet to recieve my money back after repeated requestes via e-mail and one phone call. They answered the phone the first time I called and now the call goes through to a recorded messege that says "This call can not be connected at this time".
I have tryed many times to call but only hear the same recording. Repeated e-mail requests at this point go un answered. I have contacted my bank and soon will contact the DA of San Francisco if this is not resolved in the next few days.
This was billed at $217.00 through Buy4you.com.
Anyone out there have this experience?
Good luck
Renee
Oakland, California
U.S.A.
I ordered from this company back in July and have yet to recieve my money back after repeated requestes via e-mail and one phone call. They answered the phone the first time I called and now the call goes through to a recorded messege that says "This call can not be connected at this time".
I have tryed many times to call but only hear the same recording. Repeated e-mail requests at this point go un answered. I have contacted my bank and soon will contact the DA of San Francisco if this is not resolved in the next few days.
This was billed at $217.00 through Buy4you.com.
Anyone out there have this experience?
Good luck
Renee
Oakland, California
U.S.A.
3 Updates & Rebuttals
Renee
Oakland,California,
U.S.A.
OnlinePharmacyUSA.com Refills, Ha! the original never came nor did the refund!
#2Author of original report
Sun, October 10, 2004
Ok Folks, if you have ever dealt with this company beware: Below you will find the notice of refill I received this morning from OnlinepharmacyUSA.com. They never did send my first order and never gave me a refund after numerous requests for refund. Very interesting that now they want to know if I want a refill! Do they think I am CRAZY???????? They have said that they have no record of my order but they now do as they want me to refill it! **Dear Onlinepharmacy.com, I would like a refund from the first order as requested in several prior e-mails. I never did receive my first order and so why on earth would I want a refill? I have forwarded this to my bank as well as reported this to the Web site Rip Off Report. I would be happy to post another posting on the web site of Rip Off report stating an update of refund there for letting the public know of your good faith, if you send my refund immediately! Thank you Renee XXXXX Oakland California Original order 7/12/04 ONLINEPHARMACYUSA.COM REORDER FORM Please answer all questions marked with a icon as detailed as possible. Name: Renee XXXXX Previous Order ID #: xxxxx (7/12/2004) Your previous order was: xxxxxx10mg (30 Pills) $199.00 If you would like to change your item, please choose from below: xxxxxx 5mg (30 Pills) $189.00 Date of Birth: *Must be Over 18 to order. Sex: Your Height: Your Weight: lbs BMI: NOTE: Customers must have a body mass index of 25 to 40 to request a weight loss item. 1. Please fill in this form to receive the prescription for the medication you ordered. It is the same information you would be asked if you visited a clinic or physician. The prescription will be issued after consultation of the data provided by you; therefore we will consider these data as legally binding All the information entered by you will be transmitted in encrypted form and will be saved solely in an independent doctors database where it is protected under the patient/doctor privilege laws. I Agree I DISAGREE If you disagree, please explain why: 2. Are you currently taking any medicines? None I will specify 3. Did you have problems (allergy or side-effects) using medicines? None I will specify 4. Have you used the requested medicine already before? None I will specify 5. If you have used another comparable drug, please specify: None I will specify 6. Liver function disease, now or in the recent past? Yes No If No, please explain your reason for requesting this item. 7. Myasthenia gravis (severe muscle disease)? None I will specify 8. Sleep Apnea (failing breath during sleep) 9. Long function disorder? None I will specify 10. Are you pregnant or planning to become pregnant soon or are you breast-feeding? None I will specify 11. Do you have any other disease; disorder or medical problem the prescribing doctor needs to know? None I will specify 12. I agree to read the patient information leaflet before using my medication. I Agree I DISAGREE If you disagree, please explain why: 13. If the medical doctor needs more information he may contact me on my e-mail address. I Agree I DISAGREE If you disagree, please explain why: 14. For which complaint or disorder do you request this medication? 15. Did you consult a medical doctor for this disorder before? Yes No If No, please explain your reason for requesting this item. 16. Do you have any other disease; disorder or ailment the prescribing doctor needs to know? If yes, please specify: None I will specify I have read and agree to Customer Responsibility Statement I AGREEI have read and agree with the Informed Consent Agreement I AGREE Subtotal: Shipping: Order Total: Shipping Method: Credit Card Card Type: Card Number: Do not enter spaces or dashes. Expiration Date: CVV2: The 3-digit number on the back of your card.
Renee
Oakland,California,
U.S.A.
http://www.onlinepharmacyusa.com
#3Author of original report
Sat, October 09, 2004
http://www.onlinepharmacyusa.com Still they have no way to reach them, they told me they have no record of my order or any history of me. Interesting, they had no trouble charging my account!
Renee
Oakland,California,
U.S.A.
Still no satisfaction OnlinePharmacyUSA.com
#4Author of original report
Sat, October 09, 2004
After several more tries to contact these people I recieved this e-mail: Dear Renee, First we want to apologize for all the inconveniences that we have caused you in the past. We understand your frustration about this issue and we know since how long you have been dealing with this situation. First we want to explain to you that the customer service department and its call center is a contracted company which offers customer support to several pharmacies online, each website and its policies are responsibility of its respective owners and our job as a hired company is to let you know the information that they provide to us regularly. Regarding your account we have done everything possible in our hands to solve this situation. Because of technical problems with the credit card processor that the pharmacy has been using during these past months and all the inconveniences that this problems causes, the accounting department has not been able to give credit back to its customers. We are working on this situation but until this issue gets fixed they will not able to help you at this time. We are really sorry about this and we truly apologize for this inconvenience. In the mean time the only solution we can provide you is to recommend you to file a dispute with your bank regarding this charge so you can get a refund back through them. We know this is not the best alternative or the best answer at all but this is so far the fastest way to solve this situation. Thank you for your patience and understanding Have a wonderful day Customer Service Department I have sent requests to my bank and to these internet companies and still have not recieved my refund or credit from my bank. I guess I am just screwed!
