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  • Report:  #670195

Complaint Review: opticsplanet.com - Internet Internet

Reported By:
Skippy - , Pennsylvania, USA
Submitted:
Updated:

opticsplanet.com
Internet, Internet, United States of America
Phone:
Web:
www.opticsplanet.com
Categories:
Tell us has your experience with this business or person been good? What's this?

opticplanets.com: I placed an order expecting advertized free shipping. Only after checking out and getting a receipt did I see a 6.99 shipping charge. I checked the email free shipping ad, and it stated in small grey letters that a minimum of 29.95 was required. (Mine was 27.99) I immediately went to their customer service contact and canceled the order. 3 hours later, they sent an email telling me it had already shipped. They said I could refuse it, but would still have to pay the shipping. The guarantee 100% satisfaction. I guess thats only if there are no issues. In other words--Its' impossible to cancel an order. Beware.



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