1, Report:
#1507559
Posted Date:
Apr 29 2021
OpticsPlanet.com Optics Planet Wait times went from 29 days before ordering, to over a year after ordering
I placed several orders for items backordered around a month, in November of 2020. I still have not recieved them, and am still waiting. Their new delivery estimate is for January of 2022! They refuse to swap out the items for functionally identical ones that are being sold by...
Entity
Categories: fishing lures, Firearm accessories, Firearms, Firearms & Ammo, Fishing, fishing lures, hunting
2, Report:
#1493714
Posted Date:
Apr 06 2020
opticsplanet.com sold items not in stock, then doubled price of items please read! Illinois Northbrook
I placed an order with Opticsplanet.com for a rifle scope, rifle scope rings and a bipod on April 4th the total was over their 49.99 free shipping limit, So there were no shipping charges. on April 5th I get an email saying the scope rings will take 1 month to ship out, I immediatel...
Entity
Categories: Sporting Goods
3, Report:
#1484981
Posted Date:
Sep 13 2019
OpticsPlanet.com Optics Planet OpticsPlanet.com is a total scam company
OpticsPlanet.com is a total scam company. They apparently stock nothing - just a foreign marketing company - and sells defect 2nds and factory rehabs - for which you can not just order and receive your order.
First, they will ship NOTHING until you call them. They send a letter that...
Entity
Categories: Internet Product Marketing, Internet sales
4, Report:
#1474600
Posted Date:
Mar 03 2019
Glockstore.com fulfillment Monies removed from account, no product shipped San Diego California
In particular SO-516618 but other orders in past. Six days and still item ordered not even fullfiled or ready to ship to me, I called 3 days in a row and customer service says, on its way. That’s all. No other explanation. Monies have been taken out of bank account but no item rec...
Entity
Categories: Fulfillment
5, Report:
#1313195
Posted Date:
Jun 24 2016
Opticsplanet.com Opticsplanet.com Scam! False info , sale items they never had, Internet
Opticsplanet.com had listed a set of night sights for a S&w 5906 9mm, inventory status said ships in 1-8 days, I bought and paid with PayPal, days later no email, no shipping info so I called them, they said sorry we don't have them there back ordered, I ask when will they be in, ...
Entity
Categories: Guns & Ranges
6, Report:
#1278773
Posted Date:
Jan 08 2016
OpticsPlanet.com Optics Planet Doesn't have products it says it does, double charges credit cards Northbrook Illinois
I have ordered thousands of dollars of goods over several orders and two months. They constantly over promise delivery times. It has been taking several days to even process orders. They are now weeks since my order was taken, then only 3 of 4 items were in stock. Meanwhile, they ch...
Entity
Categories: Sporting Goods
7, Report:
#1215455
Posted Date:
Mar 13 2015
OpticsPlanet.com Optics Planet Ripoff, Lies, False Promises, Horrible Customer Service Northbrook Illinois
Optics Planet is one of the worse shopping experiences I have ever had. Spent $1200+ and paid for 2-day shipping. Item shipped ground. Called customer service and they said that Ground only takes an extra day and they thought it would be OK, Ground shipping would have been free and ...
Entity
Categories: Sporting Goods
8, Report:
#1192688
Posted Date:
Dec 03 2014
Optics planet Opticsplanet.com Bad business pratices. No refund or exchange. Northbrook Internet
Can someone make any progress with an exchange on order 5826338? Please read the notes. The turnaround time of 10 days to get an exchange processed is ridiculous. I understand a refund takes time but a simple swap shouldn't have to take that long. Jerome at OpticPlanet has been...
Entity
Categories: Sporting Goods
9, Report:
#1135984
Posted Date:
May 08 2014
DVOR.com opticsplanet.com false advertise and sells used / returned / open box merchandise as if its new Internet
the site displayed a specific product, specific photos of the products and its description. when i opened the box at home i found an open dmaged box, parts were missing and the product was not the same os the model advertised but a cheeper version. i hurried to check the website to ...
Entity
Categories: Sporting Goods
10, Report:
#1083948
Posted Date:
Sep 12 2013
OpticsPlanet.com HORRIBLE CUSTOMER SERVICE. LIARS. Northbrook Illinois
If there was a zero for customer service I would put it on here.I ordered a pair of Serengeti Aviators. When I pressed the submit button it was for a non-polarized version. About an hour and a half later I checked my email and saw the confirmation said Polarized. I immediately calle...
Entity
Categories: Sunglasses
11, Report:
#1075546
Posted Date:
Aug 13 2013
Optics Planet Doesn't Honor advertised prices! Northbrook Illinois
Ordered four Midland Radio Base Camp 2-Way Radio XT511MID from their specials section. Ordered 8/3. Received the order confirmation email, confirmed status as shipped and credit card debited all on 8/4.
Its 8/13 and still no radios, so I check the status online and its been changed ...
Entity
Categories: Sporting Goods
12, Report:
#1041182
Posted Date:
Apr 08 2013
OpticsPlanet.com Optics Planet Optics Planet sells items they do not have and then hopes you forget about your order Internet
I ordered a pair of eyeglass frames from OpticsPlanet on March 9, 2013.
As of April 3, 2013, those lenses had not yet arrived so I contacted them via their online customer service. Frank informed me that not only did they not had they not shipped my frames; they never had them in ...
Entity
Categories: Eye Care
13, Report:
#766858
Posted Date:
Aug 18 2011
opticsplanet.com Worst customer service ever, Liars!!! Internet, Internet
I ordered a rifle scope to mount on my new .22, they said it would take two days to get here. I received an e-mail stating that it had shipped on monday. Wednesday I called to get tracking number they said that it had not shipped, and that they had just received it thems...
Entity
Categories: Optical Products & Repair
14, Report:
#670195
Posted Date:
Dec 10 2010
opticsplanet.com Once you check-out--You're screwed. Internet
opticplanets.com: I placed an order expecting advertized free shipping. Only after checking out and getting a receipt did I see a 6.99 shipping charge. I checked the email free shipping ad, and it stated in small grey letters that a minimum of 29.95 was required. (Mine was 27.9...
Entity
Categories: Sporting Goods
15, Report:
#666935
Posted Date:
Dec 01 2010
OpticsPlanet.com Opticsplanet, Inc. Customer Appreciation Does Not Exist On Their Planet Northbrook, Illinois
It troubles me greatly to leave such a negative review but this was without a doubt the WORST ONLINE EXPERIENCE EVER.
I recently purchased a pair of binoculars, a tripod and a finder scope from OpticsPlanet. Each arrived damaged and/or did not come at all...but this could be overl...
Entity
Categories: Sporting Goods