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  • Report:  #1313195

Complaint Review: Opticsplanet.com - Internet

Reported By:
Timothy - Greer, South Carolina, USA
Submitted:
Updated:

Opticsplanet.com
Internet, USA
Web:
Www.opticsplanet.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Opticsplanet.com had listed a set of night sights for a S&w 5906 9mm, inventory status said ships in 1-8 days, I bought and paid with PayPal,  days later no email, no shipping info so I called them, they said sorry we don't have them there back ordered, I ask when will they be in, today is June 21 2016 they may ship sometime in August if we get them, I replyed I can't wait that long, the rep quote ( owell what do you want a refund) that's rude poor customer service, I requested a refund, 2 business days later still NO refund and PayPal said there's nothing pending,

here is the good part, the S&w 5906 pistol I have was discontinued in 1999, S&w stoped support in 2009 no parts made after that date, there selling parts that havent been made in 11-12 years, night sights only last 10 years so if they even had them they would be BAD by now , add was for brand new parts, it seems like they don't have a wear house of stuff but broker items they don't have or get, and don't contact you, they hope you forget and pocket your money, 

BAD business poor ethics !



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