Steve
Bradenton,#2Consumer Suggestion
Mon, August 14, 2006
Michael, A few tips to avoid this in the future. First, NEVER use PayPal shipping to send your order. Use the genuine USPS site as the Paypal shipping label cannot be scanned at time of shipping or tracked, it only scans in at delivery, if delivered, and if the mailperson decides to scan it. Always ship via Insured AND **Signature Confirmation** on any item you cannot afford to lose. If you have the ESN for the phone file a police report. Once you report it stolen it cannot be activated. Send the police report to all carriers who use that phone. Also keep in mind that payPal is not a bank and is not bound by any banking regulations and your funds are NOT FDIC INSURED. They could take all of your money and you have little recourse. Sad but true. I never keep more than a few hundred dollars in my Paypal account. As far as the email from Paypal asking for your SS# and other info, this is not a PayPal policy and they have a written policy in place and a warning that they will never ask for this information via email. I think this is an unrelated phishing attempt. Good luck!
Colleen
Aransas Pass,#3Consumer Suggestion
Sun, August 13, 2006
Michael, Sorry about your bad experience with PayPal. I have been using them for years and, luckily, I have never had a problem. You had said that PayPal had e-mailed you for personal information. PayPal will NEVER e-mail you for personal information! Neither will Ebay. If you still have any of the e-mails check to see who they are addressed to. Does it say, "Dear Michael XXXXX", or does it say "Dear Paypal customer"? If it says "Dear Paypal customer", it is a FAKE! Forward it to [email protected]. Another way to be sure is to look at the "details" of the e-mail address. That will show you where it really came from. Send a complaint to the ISP it was sent from. If you have already given out the personal information, immediately contact all three credit reporting companies and put fraud alerts on your accounts. Good luck!