- Report: #389664
Complaint Review: PEDIPAWS - Van Nuys California
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Author Confirmed
Why?
PEDIPAWS
7850 Ruffner Avenue Van Nuys, 91406 California, U.S.A.
Phone:
800-777-4034
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
PEDIPAWS, TeleBrands, Fairfield, NJ Bonus offer was not delivered. Stated shipping charges due. Van Nuys California
After seeing ad for PediPaws, bonus offer of ShedEnder, I ordered. The PediPaws was delivered, no ShedEnder. I phoned to see why. I was told the ShedEnder required shipping & handling charge. If this is so, why wasn't my credit card charged the additional shipping & handling. There was no mention of this on the on-line order form. After watching the television ad again I noticed the small wording of shipping charge.
I expected to receive the PediPaws and ShedEnder in the same package since the free bonus was a prominent part of the ad. It did not say anywhere that I read that the ShedEnder would be shipped separately and that I would have to order it separately and pay only the shipping charge.
Pat
tulsa, Oklahoma
U.S.A.
I expected to receive the PediPaws and ShedEnder in the same package since the free bonus was a prominent part of the ad. It did not say anywhere that I read that the ShedEnder would be shipped separately and that I would have to order it separately and pay only the shipping charge.
Pat
tulsa, Oklahoma
U.S.A.
