- Report: #307153
Complaint Review: Planet Hollywood Las Vegas - Las Vegas Nevada
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Planet Hollywood Las Vegas
Las Vegas, Nevada, U.S.A.
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Planet Hollywood Las Vegas LAST RESORT planet Hollywood Las Vegas rates a 0 rate Planet Hollywood a ZERO for las Vegas hotel stay Las Vegas Nevada
I just got back from a business trip to Las Vegas and had a great time other than my disappointing, costly, nickled and dimed stay at the "newly renovated" (They must have missed my room) Planet Hollywood in Las Vegas. I pre booked a deluxe room then called several days ahead and upgraded to a "resort" room for and extra $80 a night. I won't go into the check in fiasco but I arrived at about 10:30 (which I told them when booking) and finally got into my room about 3:30 despite 11 being checkout time and 3:00 check IN time. In FIVE HOURS they couldn't get anybody to do that room. Despite what they charge they WILL NOT go out of their way for you.
Ok. Planet whoreywood. Whoreywood because everything is overpriced and extra. They leave 2 bottles of water in your room. They don't tell you that for over $200.00 a night the it's just there for looks. If you drink it $5 per bottle shows up on your bill. The room was supposed to be remodeled but was VERY unimpressive, stark, ill appointed and not quite like what I had envisioned after seeing pictures of the Resort rooms online.
We stayed for 4 nights. They didn't change our sheets, they made the bed. There is no refrigerator, coffee maker or even a CLOSET that you get at any decent bargain hotel where you get all of the above plus a free breakfast at most for $50-$75 a night. There was ONE folding suitcase rack. If you had 2 suitcases you had to use the end table or the vanity in the bathroom. The wall paper reminded me of a circus tent with butterscotch and tan vertical strips about a foot wide. Like all casinos the $$$$ goes into the glitz everyone sees when they are down in the casino losing money. I didn't gamble much but I've been in Vegas before and witnessed or been a part of exciting gaming. Even if you lost you had fun. Planet Whoreywood was dead. Plenty of gamblers just no winning. The dealers were incompetent and didn't keep things alive, on pace or even upbeat. While you are gambling, if you gamble at a rate they deem profitable, drinks are free. Try to get one if you aren't at a bar playing video poker. The waitresses might as well not have existed. I guess with the overpriced rooms, nickle and diming their customers and not having very good payouts, they couldn't afford to have more waitresses that live mostly off of tips.
I asked for an adjustment to my room and they said they "couldn't". I mentioned the litany of problems and they said they could take the $12.95 a day internet access fee off. I used the internet twice but left my laptop hooked up so they naturally charged me for the time it was hooked up and not actual use.
I HATED PLANET HOLLYWOOD. The clientele that Planet Hollywood draws was another disappointment. I can't explain exactly why but the PH crown was more obnoxious yet was having less fun that the crowds at several other casinos and hotels we visited while going to a show or out to eat.
Stay anywhere but PH and while you are there DO NOT MISS CIRQUE DU SOLEIL "O" at the Bellagio!!! It was fabulously surreal and absolutely mesmerizing!! I would actually consider flying cross county back to Vegas JUST to take my family to "O"!! It was INCREDIBLE!!! Planet Hollywood. It was incredible in an entirely different way. :^(
No wonder celebrities don't actually stay there.
N
henderson, North Carolina
U.S.A.
Ok. Planet whoreywood. Whoreywood because everything is overpriced and extra. They leave 2 bottles of water in your room. They don't tell you that for over $200.00 a night the it's just there for looks. If you drink it $5 per bottle shows up on your bill. The room was supposed to be remodeled but was VERY unimpressive, stark, ill appointed and not quite like what I had envisioned after seeing pictures of the Resort rooms online.
We stayed for 4 nights. They didn't change our sheets, they made the bed. There is no refrigerator, coffee maker or even a CLOSET that you get at any decent bargain hotel where you get all of the above plus a free breakfast at most for $50-$75 a night. There was ONE folding suitcase rack. If you had 2 suitcases you had to use the end table or the vanity in the bathroom. The wall paper reminded me of a circus tent with butterscotch and tan vertical strips about a foot wide. Like all casinos the $$$$ goes into the glitz everyone sees when they are down in the casino losing money. I didn't gamble much but I've been in Vegas before and witnessed or been a part of exciting gaming. Even if you lost you had fun. Planet Whoreywood was dead. Plenty of gamblers just no winning. The dealers were incompetent and didn't keep things alive, on pace or even upbeat. While you are gambling, if you gamble at a rate they deem profitable, drinks are free. Try to get one if you aren't at a bar playing video poker. The waitresses might as well not have existed. I guess with the overpriced rooms, nickle and diming their customers and not having very good payouts, they couldn't afford to have more waitresses that live mostly off of tips.
I asked for an adjustment to my room and they said they "couldn't". I mentioned the litany of problems and they said they could take the $12.95 a day internet access fee off. I used the internet twice but left my laptop hooked up so they naturally charged me for the time it was hooked up and not actual use.
I HATED PLANET HOLLYWOOD. The clientele that Planet Hollywood draws was another disappointment. I can't explain exactly why but the PH crown was more obnoxious yet was having less fun that the crowds at several other casinos and hotels we visited while going to a show or out to eat.
Stay anywhere but PH and while you are there DO NOT MISS CIRQUE DU SOLEIL "O" at the Bellagio!!! It was fabulously surreal and absolutely mesmerizing!! I would actually consider flying cross county back to Vegas JUST to take my family to "O"!! It was INCREDIBLE!!! Planet Hollywood. It was incredible in an entirely different way. :^(
No wonder celebrities don't actually stay there.
N
henderson, North Carolina
U.S.A.
