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  • Report:  #369382

Complaint Review: Projector Lamp Center - SageRyder - Atlanta Georgia

Reported By:
- Holton, Michigan,
Submitted:
Updated:

Projector Lamp Center - SageRyder
4060 Peachtree Road Atlanta, 30319 Georgia, U.S.A.
Phone:
800-296-8420
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I have been trying to get a refund for a returned product since July. My check is always "in the mail". This company did not deliver my product on time. When the product came, I returned it. I paid shipping. Projector Lamp Center (PLC) refused the shipment because you can not return "in the manufacturers box". Hmmm, didn't relize PLC was actually Sony? The shipment was returned to me, I shipped it back AGAIN, and paid for shipping AGAIN.

I have paid 2 shipping costs, and also a restock cost, and I still do not have a refund.

I need help!

Robin

Holton, Michigan

U.S.A.


7 Updates & Rebuttals

Robin

Holton,
Michigan,
U.S.A.
Confirmed Refund Mailed

#2Author of original report

Fri, September 05, 2008

I received a voice mail from Ashley (PLC) yesterday at 3:45 p.m. stating my refund check #2102 was CUT and MAILED that day. I will keep you posted.


Robin

Holton,
Michigan,
U.S.A.
Confirmed Refund Mailed

#3Author of original report

Fri, September 05, 2008

I received a voice mail from Ashley (PLC) yesterday at 3:45 p.m. stating my refund check #2102 was CUT and MAILED that day. I will keep you posted.


Robin

Holton,
Michigan,
U.S.A.
Confirmed Refund Mailed

#4Author of original report

Fri, September 05, 2008

I received a voice mail from Ashley (PLC) yesterday at 3:45 p.m. stating my refund check #2102 was CUT and MAILED that day. I will keep you posted.


Robin

Holton,
Michigan,
U.S.A.
Confirmed Refund Mailed

#5Author of original report

Fri, September 05, 2008

I received a voice mail from Ashley (PLC) yesterday at 3:45 p.m. stating my refund check #2102 was CUT and MAILED that day. I will keep you posted.


Robin

Holton,
Michigan,
U.S.A.
Refund Update

#6Author of original report

Thu, September 04, 2008

Supposedly check will be printed today or tomorrow. Amber is PLC Customer Service Manager 800-296-8420 #185 There is a Tiffany in the accounting dept.


Robin

Holton,
Michigan,
U.S.A.
Refund Update

#7Author of original report

Thu, September 04, 2008

Supposedly check will be printed today or tomorrow. Amber is PLC Customer Service Manager 800-296-8420 #185 There is a Tiffany in the accounting dept.


Robin

Holton,
Michigan,
U.S.A.
Refund?

#8Author of original report

Thu, September 04, 2008

I just live chatted with "Charles" this morning. Charles states my refund should be sent out today or tomorrow. I asked for the name of the customer service manager. He would not give me a name. He told me to call accounting. I have also filed a report with the BBB and the FBI Internet Crime Complaint Center (IC3). I am going to call accounting. Good times!

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