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  • Report:  #454904

Complaint Review: Psychic Solutions Direct - Waco Texas

Reported By:
- Orem, Utah,
Submitted:
Updated:

Psychic Solutions Direct
www.psychicsolutionsdirect.com Waco, Texas, U.S.A.
Phone:
866-240-6556
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I had been dealing with this company over a period of time for personal issues I was having. The representative's name is Halena, and I felt that we had developed a friendship between us, and a real trust. Starting in about December of 2008 I started to ask for my deposit back by email since I had not been able to get a hold of her by phone since last October. she emailed me back and told me that it was not the time to give up, and so I continued to call her phone, and leave messages for her to call, which to date she has not. I have sent several emails since December of last year requesting my deposit back, with about the same response back...that I should not give up yet, or using the famous manipulation tatic of, "you don't trust me anymore" I have all the emails saved! Last week, I became very angry when I called again to leave a message for the owner to call me back. I told him at the time that if I dont receive a phone call by Friday, May 22 to resolve things, I am contacting the FBI internet fraud division, and taking whatever legal action has to take place in order to get my deposit back! That I was also splattering the companies name over the internet. I guess they did not believe that I would actually follow through...or I would not be here today! I find it interesting that the owner himself states that they have never had any un-satisfied customers, and they take pride in customer satisfaction. He also states that the company policy is that under any circumstance if a client is un-satisfied, that he will gladly refund their money with a letter of apology!I have a copy of that document of the company policy which I plan on using if necessary if it comes right down to it. If the owner is serious about refunding my deposit, then he can contact me...Halena has my number.

Nanette

Orem, Utah

U.S.A.


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