- Report: #1180974
Complaint Review: PUBLIC STORAGE - Tucson Arizona
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PUBLIC STORAGE
3951 N Romero Road Tucson, 85705 Arizona, USA
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PUBLIC STORAGE, ONE HOUR RIP OFF Tucson Arizona
I read online that they office $1 first month rent. Well when I arrive at the office the first month's rent is $1 plus 22 admin fee plus MANDATORY $11 per month insurance. I was told the insurance was required by STATE LAW and that all storage companies have to require it. I sign up paid my $34 for the first month. When home called around to several storage companies to learn that there is no STATE LAW for mandatory storage insurance. One hour later I returned to the office to cancel my contract and was told, "Oh I thought there was a state law but it is a requirement of your contract. I asked to cancel the contract which was one hour old and was told the Admin fee was not refundable the insurance would be prorated and I would get a check for that in 6 to 8 weeks! I gave them cash what did they do with it in an hour!! This is clearly false advertising and the insurance is clearly a way to rip you off! DON"T USE THIS COMPANY The office people are also totally nasty and they will threaten you if you appear to be at all "frustrated" by their "COMPANY POLICIES"!
