- Report: #1390366
Complaint Review: R E Property Network - Nationwide
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Author Not Confirmed
Why?
R E Property Network
Nationwide, USA
Phone:
800-453-9178
Web:
www.repropertynetwork.com
Categories:
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R E Property Network Current Foreclosures Co Misleading contact information Atlanta Nationwide
I signed up under the 15 day free trial offer. The instructions were, that prior to the seven days, email your request to [email protected]. On the 26th of July, a couple of days prior to the 15 day period, I tried going on that website. It did not exist. I tried different spellings of it. I got nowhere. Today, 8-4-2017, I noticed the charge on my account from Current Foreclosures Co. I figured it was them, as there was no one else I had signed up with, having that as a common industry. It was them. I spoke with a Priscilla. I asked her to cancel the account and asked for a refund, based on my experience in trying to cancel, on the website. She said I could only cancel on the phone. I explained to her that there was no phone number given on the cancellation instructions; that the only contact info was the web address and that did not seem to exist. She stated that she would cancel the order, but there was no refund, as I did not call the number. I repeated myself to her, and she told me the same thing. She added that she could put in a request for a refund, but it was not a guarantee. I asked to speak with a supervisor or a manager. She insisted she was the manager and supervisor. She said all she could do was cancel the order, period. She directed me to an email I will be receiving. By the way she handled the call and her attitude, it did not seem like I would get a refund. Please help.
