- Report: #1215559
Complaint Review: radio shack - Nationwide
Reported By:
ConeyIslandJoel -
Brooklyn, New York, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
radio shack
Nationwide, USA
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
radio shack No customer service!! Nationwide
Purchased the Auvio Sound Box SBX24210.
The sound is only slightly better than from the TV alone, but I didn't expect Bose quality at this price.
My biggest problem is the total absence of customer service. My unit did not contain a owners manual, which I really want to make sure I'm getting full use of the unit. I think I hooked everything correctly, but I want to be sure.
Customer service does not answer phone or respond to e-mail. If they won't stand behind product, I would shop elsewhere!
BTW-- why no manual? I was told it was new; maybe it was open box! Otherwise , manual would be there! Did they charge me new price for open-box unit??
I would probably recommend this product if they stood behind it instead of disrespecting customers.
1 Updates & Rebuttals
Tyg
Pahrump,Nevada,
USA
Funny...
#2General Comment
Mon, May 25, 2015
Its funny, YOU can look up a rip off website yet YOU cant figure out how to look up a manual online. How does that work exactly? Firstly, you DO realize that its a product that is made using AUTOMATION!! Meaning that SOMETIMES a little thing like a manual not being in the box happens. So YOU make ASSUMPTIONS. YOU are so willing to place the blame on someone that YOU seem to have forgoten HOW to use YOUR BRAIN! Just enter in the make and model of YOUR item and put MANUAL right behind it. Im sure YOU would have figured this out when YOU stopped trying to play the victim.
