- Report: #32646
Complaint Review: Ramada Plaza Resorts - Ft Lauderdale Florida
-
Author Not Confirmed
Why?
Ramada Plaza Resorts
2419 E. Commercial Blv. Ft Lauderdale, 33308 Florida, U.S.A.
Phone:
800-2039783
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ramada Plaza Resorts False information given by customer service about expiration date Ft Lauderdale Florida
I recieved a letter in the mail stating that I should call a number to claim my travel prize. I found out that I actually had to pay for it at the end of my conversation (not a suprise to me). I was very reluctant to purchase this, because I am a student with a wife and child, and as you know I have limited recources. To get me to purchase this they gave me an extended period of which I could use it... something like five years. I purchased this deal because I figured it would be good vacation once I had finished school.
It has now been two years and they are calling me telling me that my package will expire in 4 months. I explained to them what was explained to me, but the Belligerent customer service agant only went on to tell me how wrong I was. I called back, furious looking to talk to a supervisor, finding out that they were too busy to talk. The best they could do was to give me a 6 month extention. Now I am down $700 on this trip, and I stil have to pay another $700 to use it. I have neither the time or money to use this trip for at least another year!!
Now I am in the hospitality industry and I can honestly say that this is one of the worst SCAMS that I have come accross in all my studies. This is MISREPRESENTATION of the truth and should not be tolerated!!
Ryan
Amherst, Massachusetts
It has now been two years and they are calling me telling me that my package will expire in 4 months. I explained to them what was explained to me, but the Belligerent customer service agant only went on to tell me how wrong I was. I called back, furious looking to talk to a supervisor, finding out that they were too busy to talk. The best they could do was to give me a 6 month extention. Now I am down $700 on this trip, and I stil have to pay another $700 to use it. I have neither the time or money to use this trip for at least another year!!
Now I am in the hospitality industry and I can honestly say that this is one of the worst SCAMS that I have come accross in all my studies. This is MISREPRESENTATION of the truth and should not be tolerated!!
Ryan
Amherst, Massachusetts
