- Report: #296821
Complaint Review: Raven Media - Growing Rich With Google - BSM Grant Search - Network Agenda - Las Vegas Nevada
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Raven Media - Growing Rich With Google - BSM Grant Search - Network Agenda
2620 S. Maryland #969 Las Vegas, 89109 Nevada, U.S.A.
Phone:
800-8663965695
Web:
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Raven Media - Growing Rich With Google - BSM Grant Search - Network Agenda This Company is a fraud. It uses sketchy advertising and steals people's hard erned money by "giving" you a "free CD" that can end up costing you hundreds. Las Vegas Nevada
My husband ordered a "free" cd and entered our banking information to pay for shipping and handling fees. After a couple of months we noticed that we were charged numerous "memberships" by "Growing Rich with Google" and their associates "Network Agenda" and "BMS Grant". I contacted the company to attempt to get our money back.
The first representative that I spoke with stated that "since he could tell we have not accessed the site or any of the membersip programs, as a coutesy, he would provide us with a one month refund." I told him that was unacceptable to us and he forwarded me to his supervisor. From there I was told that I could receive a two month refund, but nothing more. They stated we could not be given a full refund because we agreed to the "terms and conditions". I went to their site and reviewed their "terms and conditions" and nowhere does it state what membership fees will be charged or how much they are.
Furthermore, my husband states he does not recall reviewing any terms and condition upon signing up for this product. This Company is a complete scam. DO NOT ORDER THIS FREE CD. So far it has cost us over $120.00. I will continue to pursue a FULL refund. I plan on writing to the president of the comapny (Ryan Riddell) and filing a complaint with the Better Business Bureau.
Elizabeth
FORT WORTH, Texas
U.S.A.
The first representative that I spoke with stated that "since he could tell we have not accessed the site or any of the membersip programs, as a coutesy, he would provide us with a one month refund." I told him that was unacceptable to us and he forwarded me to his supervisor. From there I was told that I could receive a two month refund, but nothing more. They stated we could not be given a full refund because we agreed to the "terms and conditions". I went to their site and reviewed their "terms and conditions" and nowhere does it state what membership fees will be charged or how much they are.
Furthermore, my husband states he does not recall reviewing any terms and condition upon signing up for this product. This Company is a complete scam. DO NOT ORDER THIS FREE CD. So far it has cost us over $120.00. I will continue to pursue a FULL refund. I plan on writing to the president of the comapny (Ryan Riddell) and filing a complaint with the Better Business Bureau.
Elizabeth
FORT WORTH, Texas
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Tue, January 08, 2008
First of all let me offer my sincerest apologies to Elizabeth and her husband for any misunderstandings that may have occurred while ordering our product. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the the first paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and we would not have charged Elizabeth had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends. When you order our product you must select "Ship My FREE Kit!". Right next to that button is the following statement: Terms and Disclosures. By clicking "Ship My FREE Kit!" I am ordering the Growing Rich with Google CD and trial membership for one dollar and ninety-five cents S&H, after the seven-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the fourteen day and twenty one day bonus trials to Grant Master and Network Agenda for seven dollars and ninety-five cents a month and nine dollars and ninety five cents a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "Growing Rich W/ Google." Cancel any time at 866-396-5695. Customer service hours are Monday-Friday 9 am-9 pm Eastern Standard Time. Elizabeth, please contact me directly so that we may address your concerns right away, my contact information is below. If you are another customer that is reading this and you feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.
