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  • Report:  #297692

Complaint Review: Raven Media - Las Vegas Nevada

Reported By:
- Plymouth, Indiana,
Submitted:
Updated:

Raven Media
2620 S. Maryland Parkway Las Vegas, 89109 Nevada, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I was very excited to think that there may be a company out there willing to help start the Grant Process. I was terribly wrong. I have yet to receive even the disc for Grant Masters. Their phone numbers are all illigitamate & when I have tried to log on with my "so called" Log IN ID & Password I get nowhere.

Steamed

Plymouth, Indiana

U.S.A.


4 Updates & Rebuttals

Ryan

St. George,
Utah,
U.S.A.
Resolution Offer

#2UPDATE Employee

Wed, January 09, 2008

I would like to discuss Steamed's concerns with him/her to insure that he/she is taken care of. First and foremost I offer an apology for the breakdown in service Steamed obviously experienced. Steamed, I was unable to locate your account with the limited information provided by this report. If you come back to read this and want to discuss your account please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 866-396-5718, they are available Monday-Friday 9 am - 9 pm Eastern Time. If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at [email protected]. Once again, my apologies to Steamed. Hopefully, we will hear from him/her soon so that we can be sure he/she is satisfied. Sincerely, Ryan R.


Ryan

St. George,
Utah,
U.S.A.
Resolution Offer

#3UPDATE Employee

Wed, January 09, 2008

I would like to discuss Steamed's concerns with him/her to insure that he/she is taken care of. First and foremost I offer an apology for the breakdown in service Steamed obviously experienced. Steamed, I was unable to locate your account with the limited information provided by this report. If you come back to read this and want to discuss your account please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 866-396-5718, they are available Monday-Friday 9 am - 9 pm Eastern Time. If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at [email protected]. Once again, my apologies to Steamed. Hopefully, we will hear from him/her soon so that we can be sure he/she is satisfied. Sincerely, Ryan R.


Ryan

St. George,
Utah,
U.S.A.
Resolution Offer

#4UPDATE Employee

Wed, January 09, 2008

I would like to discuss Steamed's concerns with him/her to insure that he/she is taken care of. First and foremost I offer an apology for the breakdown in service Steamed obviously experienced. Steamed, I was unable to locate your account with the limited information provided by this report. If you come back to read this and want to discuss your account please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 866-396-5718, they are available Monday-Friday 9 am - 9 pm Eastern Time. If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at [email protected]. Once again, my apologies to Steamed. Hopefully, we will hear from him/her soon so that we can be sure he/she is satisfied. Sincerely, Ryan R.


Ryan

St. George,
Utah,
U.S.A.
Resolution Offer

#5UPDATE Employee

Wed, January 09, 2008

I would like to discuss Steamed's concerns with him/her to insure that he/she is taken care of. First and foremost I offer an apology for the breakdown in service Steamed obviously experienced. Steamed, I was unable to locate your account with the limited information provided by this report. If you come back to read this and want to discuss your account please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 866-396-5718, they are available Monday-Friday 9 am - 9 pm Eastern Time. If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at [email protected]. Once again, my apologies to Steamed. Hopefully, we will hear from him/her soon so that we can be sure he/she is satisfied. Sincerely, Ryan R.

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