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  • Report:  #297658

Complaint Review: Raven Media - Las Vegas Nevada

Reported By:
- Dallas, Texas,
Submitted:
Updated:

Raven Media
2620 S Maryland Parkway Las Vegas, 89109 Nevada, U.S.A.
Phone:
800-685-2713
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I sent for the free CD, paid the shipping costs, moved to France from the IUS then researched the whole thing, but before I paid the total $29.99. I see another charge for $1.** on my statement, have closed accound, as it caused my cheque to bounce. I thought that google was a safe bet to make a living at home.

Can Google not stop the predators perhap, surely they are sufficiently large enough to stanmp out this type of crime in their name.

Janet

Dallas, Texas

U.S.A.



1 Updates & Rebuttals

Ryan

St. George,
Utah,
U.S.A.
Resolution Offer

#2UPDATE Employee

Thu, January 10, 2008

First of all let me offer my sincerest apologies to Janet. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the 1st paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and we would not have charged Janet had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends. When you order our product you must select "Ship My FREE Kit!". Right next to that button is the following statement: Terms and Disclosures. By clicking "Ship My FREE Kit!" I am ordering the Google Money Profit CD and trial membership for one dollar and ninety-five cents S&H, after the seven-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the fourteen day and twenty one day bonus trials to Grant Master and Network Agenda for seven dollars and ninety-five cents a month and nine dollars and ninety five cents a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "Growing Rich W/ Google." Cancel any time at 866-396-5695. Unfortunately, I have been unable to locate Janet's account with the little bit of information provided by this report. Janet, please contact customer service at the number above Monday-Friday 9 am-9 pm Eastern Standard Time should you need any additional assistance with your account or should you have any additional concerns you'd like to address. If you are another customer that is reading this and you feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.

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