- Report: #1125592
Complaint Review: real vegas - Select State/Province
-
Author Not Confirmed
Why?
real vegas
N/A Select State/Province, USA
Web:
realvegas.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
real vegas online gambling site false advertizieng - ignorance from support centr Internet
Do not get suck into realvegas online casino
they prommiss to answer your concern(s) next business day - i am waiting for 5 days (business days)
and waiting and waiting.....
will file my deposit cancelation of $75 with Master card bank.
PLEASE STAY AWAY FROM REAL VEGAS!!!!! fell free to write me for more info
These are my emails to support centre. (all ignored)
------------------------------
I am still waiting for answer from your support centre.
This is already secod request. For 3rd day I did not here from you dispite your "assurance" that some one will contakt me with in one business day.
I will wait 2 more days and if I will not here from you I would not have other option as to take some other actions.
1 - request master card to cancel my $75 payment to realVegas account.
2- place true review on internet on all social media chanels
have a nice day,
jozef
From: [email protected]
To: (((redacted)))
Subject: Acknowledge: Re:fezoj account cancelation (Ticket# LTK12167012202481X)
Date: Tue, 18 Feb 2014 10:11:43 -0500
Dear Jozef Javor,
Thank you for contacting us!
We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us within one business day.
To help track your inquiry we have generated a reference number. Your ticket code is LTK12167012202481X. Please use this code in any further communication.
====== Your Inquiry ======
I thought- as you mention in your message, that somebody will answer to me within one business day.
Best to my counting ability - this is the second business day already!!!!!!! and no answer....
Could you let me know what is going on?????
have a nice day,
jozef
From: [email protected]
To: (((redacted)))
Subject: Acknowledge: Re:fezoj account cancelation (Ticket# LTK12167012202481X)
Date: Mon, 17 Feb 2014 15:06:42 -0500
Dear Jozef Javor,
Thank you for contacting us!
We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us within one business day.
To help track your inquiry we have generated a reference number. Your ticket code is LTK12167012202481X. Please use this code in any further communication.
====== Your Inquiry ======
Yesterday I signed up at your site.
After signing in and deposit of $75, I found out that to play at your site is more confusing than I anticipated. I could not follow or find any instruction on lobby page.
I tried couple of live help - with very bad / long time response.
Therefore I am not interesting to play at your site any more.
Please return my initial deposit of $75 and close my account.
Thank you in advance,
jozef javor
fr
