- Report: #472227
Complaint Review: Realty Trade - Internet
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Author Confirmed
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Realty Trade
realtytrade.com Internet, U.S.A.
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Realty Trade Ripoff by Realty Trade Somewhere In Florida Internet
A PERSON CALLING HIMSELF LARRY WILLIAMS CALLED ME ON A SATURDAY TO TELL ME THAT HE COULD RENT THE TIME SHARE BELONGING TO MY HUSBAND AND ME FOR $3,800+ PER WEEK, OR COULD SELL IT FOR UPWARDS OF $28,000. HE NEEDED TO HAVE US SIGN A CONTRACT RIGHT AWAY BECAUSE THERE WAS A BIG GOLF TOURNAMENT PLANNED FOR THE BRANSON AREA. I TOLD HIM THAT I WAS UNCOMFORTABLE GIVING MY CREDIT CARD NUMBER OVER THE INTERNET, AND HE SAID THAT WE WOULD RECEIVE A CONTRACT TO SIGN AND RETURN, INDICATING THAT MY CREDIT CARD WOULD BE CHARGED WHEN THE CONTRACT WAS SIGNED. I CHECKED THE COMPANY ON THE INTERNET AND WAS DISAPPOINTED TO LEARN THAT SEVERAL COMPLAINTS WERE ON THE INTERNET. MY CREDIT CARD HAD ALREADY BEEN CHARGED. I E-MAILED LARRY WILLIAMS ON SUNDAY OR MONDAY (EITHER 1 OR 2 DAYS AFTER SPEAKING WITH HIM) TO LET HIM KNOW THAT WE WOULD NOT SIGN THE CONTRACT AND THAT I WAS REQUESTING A REFUND. MORE FAST-TALK FROM HIM, THEN HE SAID THAT HE WOULD CONTACT HIS SUPERVISOR ABOUT A REFUND. THAT DIDN'T HAPPEN. I CONTACTED LARRY AGAIN WHEN I RECEIVED THE CREDIT CARD BILL -NO REFUND - HE CALLED ME AND SAID IT TOOK SEVERAL WEEKS TO PROCESS AND HEAPED ON THE VERBAL ABUSE. NEXT CREDIT CARD BILL AND ALL OTHERS SINCE HAVE NOT BEEN CREDITED WITH THE $1,295. LARRY WILLIAMS DOES NOT RESPOND TO MY E-MAILS.
PAULINE
Memphis, Texas
U.S.A.
PAULINE
Memphis, Texas
U.S.A.
1 Updates & Rebuttals
RT Escalated Claims
Orlando,Florida,
USA
100 % Client Satisfaction
#2
Mon, September 07, 2009
We strive for 100% client satisfaction. If you are not 100% satisfied, please email <<[email protected]%3E> to speak with a dedicated customer service representative. All complaints will be handled professionally and quickly. By filing reports with this site and other similar sites, as well as the Attorney General, it minimizes the chances that you will receive 100% of your money back, due to the use of additional resources to settle a claim.
The details of our refund policy are outlined in the Realty Trade Marketing and Advertising agreement, that we have our clients sign. It is NOT a guarantee to SELL the property, but rather a guarantee to generate offers and interest on your property. There are instances and circumstances that occur in which we are unable to generate an offer for a property due to market saturation or presenting a property that does not create interest on our network. If this happens with your property, please contact us at this email address: <<[email protected]%3E> and we will address your concerns properly and issue a refund according to the terms and conditions of the marketing agreement.
With over 18,000 clients, there are occasional issues that may arise, as with any large organization, but we do everything within our power to satisfy all clients.
Again, please email <<[email protected]%3E> with your grievance and addressed professionally and quickly.
Thank you for your cooperation.
RealtyTrade Customer Care
