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  • Report:  #1222019

Complaint Review: RESERVATIONS.COM - Internet

Reported By:
Silvia - Brooklyn, New York, USA
Submitted:
Updated:

RESERVATIONS.COM
Internet, USA
Phone:
1-800-916-4339
Web:
RESERVATIONS.COM
Categories:
Tell us has your experience with this business or person been good? What's this?

Please be aware when you book on line ahotel room. You think you are in the hotel website, then you see a charge in your credit card from Reservations.com And a sparate fee of$ 14.99.

I called the number displayed in the credit line charge, and it answered " Expedia.com". They can't find the reservation, since I never received confirmation number. They transfer to another site and they tell me they can't refund the fee of $14.99. I explain them I never went to Reservation.com, I went to the hotel website, they tell me they can't refund that fee...I was all day trying to solve the problem, then I found a lot of scam reports about this company. If you want to reserve from a hotel direct, call them.

Until they fix this problem you never know who are you reserving with. It;s a scam!!!



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